Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Personal & Business sides and if I want it I would have to take it to the apple store and get it added myself. This is really annoying obviously, and no offence but Rogers device protection definitely doesn't compare to AppleCare when it comes to customer service and reliability.
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Good evening @jackthecompguy,
Thanks for your post!
I verified and Rogers has just started selling AppleCare+ again.
Once it is added to your account, we forward some of your information to Apple, so they can send you your proof of enrolment.
You start being billed immediately for AppleCare+, but your 24-months coverage only begins on the day your phone is shipped. This date will be confirmed on the proof of enrolment you'll receive.
You can contact Apple at 1-800-263-3394 or visit an Apple store.
For more info, check out this page.
Is it possible then for someone to add AppleCare+ to my phone now after the fact? (Ordered it last night through business call centre but it hasn't shipped.) ... Can anyone confirm it is done on the business side as well?
Thanks for letting me know.
Ya but have to go to apple store, correct? I was wondering if Rogers rep could do it now since it was their error in their rep refusing to sell it to me and claiming they don't sell it anymore when they do.
Yes but via Rogers store you have to do it when you get the phone right? I Have the phone in my hands right now from the UPS man. The phone rep that sold me the phone told me Rogers doesn't do Applecare and to buy Rogers device protection which I didn't take.
Via apple is in person at the apple store I just confirmed that now by talking to them
I don't mind going to the apple store but it is a far drive so if can be avoided I'd appreciate it