Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

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I Plan to Stick Around
Posts: 13

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

@rageguy Same thing happened to me, went from 4/132 to 4/57. Got skipped

Resident Expert
Resident Expert
Posts: 796

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

There’s no way tons of people got skipped.

It has to be a system glitch.


I Plan to Stick Around
Posts: 13

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

@nasa25 Told rogers business on the phone, they are certain people cancelled LOL

I Plan to Stick Around
Posts: 13

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

I called the store and the guy said they received the phones, but if my account will be a corporate one, I have to wait for my rep to call me. What I understand from that is that my phone is sitting on someone’s desk and I depend on whether they feel like working this afternoon or not.
Resident Expert
Resident Expert
Posts: 796

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

@tristanpaglia I could see maybe a few cancelling. But more than half cancelling for each model and colour all today?

Nope. Rogers can’t seriously believe that.


Resident Expert
Resident Expert
Posts: 796

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

@crlnsv

Go down there and lean on the rep (or at least call them) lol. Get your phone.


I Plan to Stick Around
Posts: 10

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

I don’t think people are getting skipped. I believe are concealing their preorders. My status is still open but my number is going down. There is really a stock issue with the phones. Went to my Rogers store locally where I am supposed to pick up my preordered phones. They received no silver phones. All they got so far was space grey and gold. They had 64gb only in stock. They are expecting another shipment of phones around 12 to 3pm. The sales guy took my number and will call if they get any more 256gb phones. At this point, I don’t care of color, just any 256gb phone. We will see how it goes.

I Plan to Stick Around
Posts: 10

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

I meant cancelling their preorders. Probably picked one up at the store
Resident Expert
Resident Expert
Posts: 796

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

It doesn’t make any sense that like half the people in the business queue picked one up at the store in the past 4-5 hours.

That’s highly implausible


I've Been Here Awhile
Posts: 2

Re: Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

I prepaid and ordered mine to home, got an email saying changes were made to my account yesterday - and no shipping email. However my phone was delivered about an hour ago and is currently in my hand restoring from icloud.
Good luck to all those still waiting. 
(I ordered early Friday afternoon)