wow that is awesome!
I currently have a plan set up with 35% off on the ultratab. if i were to upgrade, what are the chances of apple doing it for me at the retail location? There is one near my with the model i want.
Did you confirm with them over the phone or did you walk in and ask?
Just spoke to a rogers rep via Live Chat, and after 48 minutes of transfers and waiting, the conclusion is that the queue has not moved since 09/14. Go figure.
Any one has better experience?
Still #1 here. Spoke to my dedicated account consultant for Rogers enterprise customer service wireless. They have no way to look up the order and the only thing I can do is wait.
#1 in the cue for the model I was after (Xs 256 space grey). Still no movement and nothing but nonsense from customer service. All brick and mortar Rogers stores in the area are allocating stock to non-business customers. Apple Stores have stock. Got tired of waiting.
Just switched the whole company to Bell and immediately got the phone I was after and a much better monthly price for everyone. I know it sounds petty to switch just because of not getting a phone I was after but this was the last straw in a long series of customer service failures and disappointment from Rogers over the last few years. Been with Rogers 15 years. Buuuubye.
I just checked my Rogers account. It shows a new IMEI and updated device balance. Does this mean something ? I messaged Rogers on live chat and they said 3-4 weeks. How did they assign a IMEI to my account 3-4 weeks in advance. Something doesn’t make sense