Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

[Meowmix]

Hello @SaabFanatic

Glad to hear!.

The X is on a 3+ week backorder when placing a order 2 weeks ago and on.

[Rainforest99]

@Yometi

@Meowmix

I'm actually quite angry at this point. I've been #1 in the queue on Rogersdirect.ca for one month now, and they haven't even shipped one device. Last week, in exasperation, I went to a Rogers store and found stock, but they said they cannot process the paperwork on corporate accounts! Then I asked the Apple store, and they said they ALSO cannot handle corporate accounts. 

So basically I'm stuck waiting for Rogers Corporate to mail me a phone when they have one. I woke up at 3:30am PST to order the phone on Oct 27, and all of the excitement it completely gone. And when I get the device, the phone will be 6-8 weeks into the upgrade cycle before the next version comes out. 

So do I switch to Telus or some other carrier so I don't have to go through the same thing in future years? Do I sacrifice the $529+tax subsidy and pay full price for the phone at Apple? But I could have done this on day one and been using the phone for a month now.

Angry and frustrated!

[Jazzysue]

Anyone who purchased Apple Care; have you been able to verify through AppleCare that you are covered?  I put in a ticket November 18 and it has still not been resolved.  It still shows that I have no coverage.  Have been on chat several times and have received an email from the Management Office.  They just keep telling me I am covered; that's it, that's all.  This does not seem right.  Any suggestions?  I am ready to leave the Rogers' ship....

[SUMIMASN]

can u please share what the path is to cancel my reservation please?  thnx

[Meowmix]

Hello @SUMIMASN

Log into My Rogers - Account - Device Upgrade. It should be there

[SUMIMASN]

i wish it were.  the drop down lists my account #.  spent 2 1/2 hrs on hold to be told an agent can't help me as they can't access the system.  sent me an email link, that leads me to exactly what i found myself and no path, drop down or link to the actual Reservation system to view or cancel.  the original email from rogers confirming the reservation doesnt provide a link either.  incredible..

[TDIGZ]

@Rainforest99
@Meowmix

I am in the same boat. #30 in line with NO information. I know others that have received phones (who ordered in the second week of November from other telecom company).

The only response i get is that i will get my phone before people behind me in line. This is not helpful.

Why can people walk into a Rogers store and get an iPhone X, but i called at the EARLIEST possible time to reserve mine on Oct 27 and I have NO information about timing?

[Meowmix]

Hello @TDIGZ

Honestly I don't know. The reps over the phone also don't know and just read the script they have. This is getting a bit if not ridiculous at this point. They should have been able to provide u guys the phones by now.

I wish I had a better answer for u guys

[TDIGZ]

Thanks @Meowmix

I totally get that, and agree.

Perhaps the question now is, does it make sense to cancel my contract with rogers and go with a competitor that can get me a phone within a shorter period of time.

[Meowmix]

Hello @TDIGZ

Honestly this is a decision u need to make. If I wanted the phone and the store had it in Stock I would go get it no matter what carrier it's with as long as I do a research with that carrier