@Hj9 call rogers and get them to take apple care off of your old device and add it to your new device
as an aside, my escalation with apple's AC+ activation department is now complete. It took 3 business days but I just got the AC+ certificate for my X and it's now showing on my apple profile. And my AC+ option still shows at $9/month on my rogers account.
I have heard stories of rogers increasing the AC price to $10 and I've also heard that it's been increased to $13. I have no idea what the truth of that is though.
If you're like me and have been waiting like 2 weeks for your AC+ confirmation to come through, put in a ticket with apples applecare activations department and they will sort you out.
I reserved my iPhone X on Nov 4 and got an email with my order ID to verify it. According to the forum I am supposed to get an email every week to update me on my order.
It has been almost 20 days and I still have not gotten an email to give me any information regarding my order.
Upgrade phone with corporate discount
I would like to upgrade my phone (iPhone 5 to iPhone 😎 this Black Friday, I have a 30% corporate discount on my 7Go plan. Is it possible to purchase my new iPhone at Best Buy and still keep the same plan + my 30% discount or do I absolutely have to deal with the corporate department from Rogers? Thanks!
I ordered my phone through call center about 2 weeks ago, I chatted to day and got sent this when asking about the order
''I can see that your order went through and I can see that the status in your account this morning is that the device is ready to be released. I am not sure of the specific date but immedaitely the phone is shipped. You will receive a confirmation email and the tracking number for the device order''
Any idea of what this means in terms of waiting time?
Have been stuck at 173 for over a week now for the 256GB - silver.
Any idea when the line will move or how much longer I should expect?
The phone was preordered on the 31st.