Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

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I Plan to Stick Around
Posts: 19

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I don’t really get it. Every time I try to ask why corporate customers are not getting their iPhones shipped, they say it because Apple hasn’t given them any stock. So why do I keep seeing consumer accounts picking up their phones every day?!
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @Rainforest99

Simple truth. Business and corporate clients are last in line. They often do this with all reservations. To tell u the truth that's how it goes .

Sadly this won't change.
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I'm Here A Lot
Posts: 6

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Ya this is ridiculous!!! I’m ready to cancel all my services wth Rogers and go with someone else! A bunch of crooks!! Very disappointing!!!
All they know how to do is give corporate clients the runaround!! If anything corporate clients should get priority since they usually have bigger plans!!!
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @Akheneton

Problem is that if business and corporate customers get priority then regular customers would start a huge argument and at the end would cause a problem.

I have said this before and will say it again. Everyone should be a priority. Not one group or other.
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I Plan to Stick Around
Posts: 10

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@bmrfxox

Last Sunday as on November 5th or October 29th?

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I Plan to Stick Around
Posts: 30

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I ordered ship to store and my order shipped on Thursday last week, is it normal that it hasn’t arrived yet? I live in Kingston Ontario (about 3 hours from Toronto)
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Posts: 32,019

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @cici24

Yes it is. Shipments can take 1-3 business days. What does the UPS tracking number show u? Have you contacted UPS?
I Plan to Stick Around
Posts: 30

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@Meowmix

They never sent me a tracking number all the email said was your device has shipped and they gave me an order ID which was DR-552565 but no tracking #!
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @cici24

Call in and see what's happening. Could be a delay with UPS.
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I Plan to Stick Around
Posts: 10

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@Meowmix i thought they dont provide tracking numbers for ship to store? or am i wrong on this.