Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

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I'm a Trusted Advisor
Posts: 32,078

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @jfroy991

There is no tracking number. Rogers removed that option late last year. So you just have to wait until the store calls you.
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I'm a Trusted Advisor
Posts: 32,078

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @rydollasign

If you are picking the device up in store then yes. You now have to pay the $599+ taxes upfront in store to get the device.

The only way it will be added to the bill is if you do a upgrade over the phone to the calm center or did the ship to home option pre order.
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I'm Here A Lot
Posts: 6

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Well this sucks. My device just shipped, was going to sell my 6S plus before my next bill. Maybe I'll call and complain and see if they can do something lol

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I'm a Trusted Advisor
Posts: 32,078

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @rydollasign

They can't do anything.. The systems at the store can not allow the payments to be made on the invoice. You will either be refused to get it if u do not want to pay at the store or have to pay it. One or the other. There is no way to override the system. Not even the Office of the President can't.

To be honest calling to complain will waste your time and theirs as nothing can be done. Maybe a small credit but nothing else.
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I've Been Here Awhile
Posts: 3

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Thanks a lot for the info! Bravo for the quick answer.
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I'm Here A Lot
Posts: 6

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Fair enough, well my device should be at the store now, so if anyone wants one, it'll be available! Thanks for the help

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I'm a Trusted Advisor
Posts: 32,078

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @rydollasign

You are welcome!:)
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I've Been Here Awhile
Posts: 3

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Marked as shipped last night. Got a text and email notifying me.
That was faster than I thought it was.
Any wagers on when the store calls me?
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I'm a Trusted Advisor
Posts: 32,078

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @nemesisngr

Should be at the store today.
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I Plan to Stick Around
Posts: 8

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

The Silver 256GB has been available at Halifax and Winnipeg Apple Stores for hours, to be reserved online for same day pick-up. So frustrating because there are 6 stores in Vancouver area and none is available.

 

If Rogers actually showed signs of "progress" I wouldn't be trying to get from Apple. But it's been a week my order status is stuck at "pre-fulfilment" despite ordering minutes after pre-order was available. Sad!