Moved about 20 spots between Friday and today, are these cancellations or is Rogers processing phones one by one?
I am in a predicament which should not be unprecedented - so far I have unable to get a solution from all sorts of customer support (personal friends at Rogers included).
Here's what I'm trying to do:
1. I pre-ordered ship to home option for my iPhone X. Got an email confirmation as expected. Pre-order said 2+ weeks to ship.
2. Me, being impatient (we're all human), tried to find in-store stock to get lucky.
3. Found one in stock. Promptly tried to cancel my pre-order ship to home. Can't find an option whatsoever on the website. Customer Service no help. Live Chat no help. Best Buy Mobile could not get any help from higher up.
Am I truly stuck waiting for approx. a month for my pre-order to ship when there's ridiculous availability to pick one up right now in the GTHA? Literally the box was right in front of me and because of this upgrade order pending the in-store representative could not help upgrade due to this unforeseen circumstance.
Thank you all.
Got my phone through Best Buy yesterday when I walked in and they had stock. Can the AppleCare through Rogers be added a day after? Just call them I guess or anyone able to do it over chat?
Thanks Meowmix. Any idea of time to ship if I pre-ordered Oct. 29th?