Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

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I'm Here A Lot
Posts: 5

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hey, 

 

So. I ordered through both Best Buy and Rogers when preorders came up. Just to make sure I'd get one for launch.

 

Now, Rogers already has my device IMEIs on my account, but I haven't received any shipping information yet. But from the sounds of it, they should be shipped to home tomorrow. 

 

Best Buy called me just now to tell me that my phones will be ready for pick up tomorrow. 

 

So, if I do get the phones tomorrow in the mail, I'll simply cancel my Best Buy order. But if I don't, should I be able to get the phone at Best Buy and cancel the Rogers order?

 

 

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I Plan to Stick Around
Posts: 12

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

whats this escalation order nonsense for business orders? and my reservation number isn't showing on my order. 

 

 

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Resident Expert
Resident Expert
Posts: 802

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

^no the phones are already on your Rogers account. It would make no sense to cancel the Rogers order as they’d have to reverse the transaction. Just cancel the Best Buy reservation.


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I'm a Reliable Contributor
Posts: 297

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

They called you? I called Best Buy and they refused to tell me anything until tomorrow.
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I've Been Here Awhile
Posts: 2

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

same here!!

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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @spikelev

It means they are escalating it to a higher person to get it rolling faster.
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I'm Here A Lot
Posts: 5

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!


@GibMcFragger wrote:
They called you? I called Best Buy and they refused to tell me anything until tomorrow.


Yes, they called me. Specifically to tell me when to pick it up. When I pre-ordered, the instructions said that they would at some point. They also emailed me to let me know that someone will be calling me.

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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @chrisventura

You can cancel the pre order with Best Buy and you will get the deposit back.
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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @GibMcFragger

It all depends on who you speak to. As a former employee of Best Buy I can tell you that we were told not to say anything but we did anyways since the pre orders came in.
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I'm a Reliable Contributor
Posts: 297

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Cool! Thanks Meowmix.

It’s all good as long as I get it tomorrow, lol.