for those that want applecare + through rogers, be advised that they will only add it on the initial order (via ship to home) or when you get your device in store (via reservation)
I don't even recall seeing applecare+ as an option when I pre-ordered....oh well.
Also the rep told me that they aren't doing a monthly charge for AC+ for the iPhone X due to 'how expensive it is'. It'll be $249 one time payment. So pretty much the exact same thing as just buying it from Apple.
It still shows my old iPhone 6S which has a balance of $0. It still gives me the option to upgrade my device even though I already did to the iPhone X. When it asked me to pay for the X I chose to add on my next bill. I don't know if that affects when I will receive it.
Pre-ordered at 2PM 256GB Space Grey for ship to home on Oct 27. Had a device balance of $41.66. Yesterday I checked my account to see if the new iphone was listed like others on here have said but nothing. I did notice my previous device balance decreased to $20.83. Today I got an email about my new service agreement!! Good news is that I should be getting my new phone tomorrow. Bad news- it still shows $41.66 for the previous device balance. I tried live chat to get the balance to $20.83 for my old device as it was shown on November 1st but no luck. They said the upgrade was processed on October 27th so I will have to pay $41.66. How can that be right?? Is it even worth calling in to get a credit for that $20.83? I'm just annoyed and it seems completely unethical to have to pay the full device balance that was quoted on October 27th even though it has decreased on November 1st. What about the people that have to wait months!? You would think that as months go on and you wait for your upgrade to be finalised the device balance would also decrease over time.