Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

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I Plan to Stick Around
Posts: 16

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Yeah, I still don't have my phone 

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I Plan to Stick Around
Posts: 8

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I got my phone on Friday. Yay!

Sadly, it doesn’t work properly.
Every single call is muffled for portions of the call. 😞
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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @Dmangsr

Hmm maybe it's a lemon! Some units do that. My S8+ did that as well and had to wait a week to exchange it because no store had any.

Take it back to the Rogers store and ask them for another one ( exchange). You can also go to the Apple store and i believe u can get a new one as they should replace it for u.
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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @irvluftig

Still? Hmmm.
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I Plan to Stick Around
Posts: 16

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

yup...

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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @irvluftig

I wonder what's going on. Even calling it won't help as the reps won't know.
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I Plan to Stick Around
Posts: 8

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Can’t take it back as it was mailed to me, and I called Apple. They said they would be giving me back a replacement unit. Not what I want. I want it in a brand new sealed box.
I opened a ticket with tech support, they’re sending me a brand new unit.

So much fun.
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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @Dmangsr

There is no replacement units for the iPhone 8 available yet as the phone just launched unless they are just going to open a box and give u another one lol.

Call Rogers back and explain what's going on. Let them know no store has any and u got told to contact Rogers and see if they can swap it out for u as u are within the 15 day grace period. ( even if u passed the 30 minute, they will have to swap it out with the same model for u brand new).
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I Plan to Stick Around
Posts: 8

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Nick at Apple store Upper Canada Mall said they have swaps for this phone, so that’s why tech support is sending me a new one. 😉
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I'm a Trusted Advisor
Posts: 32,079

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hello @Dmangsr

Ahh okay makes sense!