I'd say you should reserve one from Apple next time.
It was my first time reserving via Rogers Reservation Service, and TBH it's not working as I expected.
Currently I'm #11 for my iPhone6s+ 128GB and it's still OPEN.
So, if you are upset about how Rogers handle things, then you should definitely consider reserving one from Apple.
problem is Apple can not always do business upgrades so we are stuck with rogers. Not blaming Rogers for inventory but the communication is poor. I was told by 2 reps because mine is escilated priority I should get it by launch date. Unfortunatley I am still in the "re-fulfillment" stage from which I understand means they dont even have my device.
I agree, Rogers' communication is poor.
I have no idea why those two reps even said "You should get it by launch day." when they can't make any promises when it comes to reservations/pre-orders. I have contacted couple of reps, but they never said such a thing although one of my device was in progress. They simply told me to try contact on the next day.
Business customer which was #4 in line for a 64GB Silver 6S+. Sill sitting In-Progress (Pre-Fulfillment) which looks like the consumer equivalent of OPEN.
Good news though, in terms of my poistion in the queue, I am no longer #4. I have been Escalated/Prioirity since Wednesday. Which I now know means that they are ensureing that business customers wait the longest. So for not Rogers Business clients. Rogers is escalting & prioritizing the situation to make sure no one waits longer than you!