Good afternoon @David2Crazy
Welcome to the Community Forums and Thank you for your post!
I understand you are feeling this way regarding the situation that took place with your device reservation.
I’d like to help you in regards this matter.
However, adressing the issue you’ve described involves accessing your account.
I’m going to send you a private message from @CommunityHelps. Please check our message via the envelope icon that appears on the top right-hand side of your screen when you are logged in to the forums.
Thank you, I'm looking forward to your message.
Same here... pretty frustrating since no one seems to give information on business account when I call in... just get the run around and told false things. I have been escilated priority since sept 12 and still in pre-fulfillment stage... looks like escilated priority really doesnt mean anything at all.
i just received my iphone 6s plus 64gb slate grey. preordered first day. ups man just dropped it off
@Chofs Thanks. Well this is frustrating, I also pre-ordered mine from the shop online day 1 (Sept 12, before 9am) but never recieved a shipment email or anything. So I used the reservation system a few days later, that one shipped, went to pick it up today but they couldn't process it for me because of my shop order - which to my knowledge hadn't shipped yet. I'm incredibly frustrated and this sort of thing happens everytime I do anything with Rogers.