10-02-2014 08:22 AM
@Mdsweb
Same.
6+ 128GB SG, comsumer.
originally ~180, dropped to 30 after launch.
went "in progress" last thursday. nothing since.
no communication from rogers naturally. It's a real shame that a giant communications company just has no possible way of communicating with customers.
And a week to ship out 30 phones!
10-02-2014 08:29 AM
@brian_90
You are spot on. Corporate customers have been given the backseat to this new device and Rogers has NOTHING to say about it.
10-02-2014 08:32 AM
Still sitting at 62, Open, since Saturday. Now it's getting REALLY frustrating.
10-02-2014 08:35 AM
The phone I have on reservation went to " in Progress " last Thursday and hasn't moved in 7 days. Since I'm not taking this phone, I'm not too worried about it but, I know there are others in the same boat that are waiting on it. They must of moved people to " in progress " to try and stem the flow of people seeking phones ( and service ) elsewhere.
Can someone from Rogers please respond to the gap in time between In Progress and Shipped ( factually, without towing the party line ) ? Ridiculous to think that the phone was in your warehouse 7 days ago and it's still sitting there today.
10-02-2014 08:41 AM
Same here.. my 6+ has been "in progress" since last Thursday. Shouldn't take this long.
10-02-2014 08:44 AM
10-02-2014 08:52 AM
A couple of cancellations has dropped me from 54 to 52 Open. *sigh*
10-02-2014 09:03 AM - edited 10-02-2014 09:06 AM
I ordered an iPhone 6 plus 128gb GOLD on Sept 19 at 5:00 am
September 19 - #154
September 22 - #57
September 25 - In Progress
September 30 - Shipped (via Text)
The text told me about an e-mail but i never received it..
Rogers.com website say : In progress...
Never got any phone call too....
AND I DONT HAVE MY PHONE!
And even worst, Rogers dont want to send me the phone by mail, i have to drive 5 hours to get to the closest ROGERS STORE from my location...
By the way my brother have called TELUS last saturday to get a new iphone 6, and wednesday he received it by the mail... so only 4 days later he got his phone directly by the mail.. and on the other side, rogers customers still waiting...
10-02-2014 09:04 AM
Just wondering how long it usually takes from the time you get the text message saying "shipped" to the phone call from the store saying the phone is in?
I got the text message last night. Think I will have it before the weekend?
If they don't call, should I head to the store anyway?
10-02-2014 09:10 AM
On another note, my rank just switched from "Ive been around" to "I just joined".... I'm regressing.... lol