As a customer of 11 years I have put up with a lot from this company but now I've had enough. I will be getting an iPhone 6 but it looks like not from you. I've been told to get the discount price on the phone i have to pay 76% more per month because you don't offer 3 year terms and I have an old contract I must go to a new one. Sorry but this is not going to happen. Have called two other providers already(you know who they are) and they have both offered my same contract on a two year term with the same $199 on the iPhone6 as well as $150 to cover the fee you will charge me for leaving. It really seems weird that two companys are so happy to take my money and all you want to do is take more. I would cancal my reservation on my iPhone 6 but I guess this company does web site maintance at 8pm on a Monday, makes way more sense then 3am or something. Just one time I would like to hear someone say something good about Rogers, but I guess today is not that day.
Another unhappy and soon to be former customer,
Can y'all stop checking your status every 5 seconds so I can check to see if my bill payment went through?!?
Meow, I just logged out and did it again. I am clicking on the special offer and then i scroll down to the bottom and click reserve now. then click upgrage existing. This then loads my account and shows me my reservation status.
Dont know whats wrong with the system but this is how i have been able to check my status.