Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

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I'm a Trusted Advisor
Posts: 32,063

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello tmoult

You can not cancel the new customer one & transfer it to transfer it. Once you cancel it, its done. There is no physical way to transfer it unless its done via the store.
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I Plan to Stick Around
Posts: 28

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Thanks Meowmix.  So I can't actually cancel the new line reservation at all?  

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I'm a Trusted Advisor
Posts: 32,063

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello tmoult

Sadly no unless the device goes to the store & then u cancel it 😞
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I'm a Trusted Advisor
Posts: 32,063

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello kbffs

Nope its refundable to everyone!:).

"Will my $40 reservation fee be returned to me?

The $40 reservation fee (+ taxes) is used to secure your order and place in line. We will credit the $40 (+ taxes) back to your Rogers account if you reserved as an existing customer, or to the original credit card if you reserved to activate a new line. Your fee will be credited under the following situations:

1) when your device ships from our warehouse or

2) when you cancel your reservation online.

We will send you an email notification when your device ships including the courier company tracking number that will be used to ship the device to the store."

http://www.rogers.com/web/support/wireless/reservation/370?setLanguage=en
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I Plan to Stick Around
Posts: 152

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tmoult, I'm now talking to a Rogers rep on Facebook. I think. (She's been away for a while.) If I find out anything different, I'll let you guys know.

Talking to Rogers reps is always an experience. It's like the head doesn't know what the butt is doing.
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I Plan to Stick Around
Posts: 152

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix, just saw your last post to me. Oh wow! Where did you find that information? Cool!
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I'm a Trusted Advisor
Posts: 32,063

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello kbffs

Click the link http://www.rogers.com/web/support/wireless/reservation/370?setLanguage=en

You will see everything for the Reservation system there:)
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I've Been Around
Posts: 1

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

You can access your device reservation for a new line by clicking on the link in the confirmation email that was sent to you. On the right hand side of the email, It says login in to MY ROGERS. By clicking on this link it takes you to a device reservation screen where you can cancel your order.
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I'm a Trusted Advisor
Posts: 32,063

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello amc

It still shows nothing & even if you cancel the reservation, you can not cancel the line unless you call in or go to the store..

 

Hoepfully it starts working soon tho. My buddy tried it serveral times with all browsers & nothing.

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I Plan to Stick Around
Posts: 13

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hey meowmix,

This is my first time reserving from Rogers.
Unfortunately due to my own technical issue, I was only able to get online till 7:30am and I'm now 1015 on the list for the space grey 64gb iphone 6+.

I was wondering when will be able to get a better idea of of we will receive it on launch day?
I keep seeing you say Monday Rogers starts doing stuff, what will they do? Do they start shipping out the iPhones? Will we see a change in our status?

Sorry if these questions have been asked before, but there is 180+ pages and I didn't have time to go through all of them lol

Thanks!