Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

[Marcyan83]

I'm sort of in the same boat as you. I called Business Care to try and get the unit. They said I could pickup a unit at a store and they had it in front of my face only to be denied by the "guy" on the other side.

So then they put me in queue on the Reservation website. I started at #1783 starting Oct.3rd. It's December 9th, and I still don't have my handset.

As of right now, I'm sitting at #278 out of #2320. It's been very disappointing to say the least, that Rogers can disregard the importance of corporate/business customers – customers who are in it for the long haul typically.

It's obvious priorities are towards new customers as it locks down "new" people, since current customers are already in anyways, so they have their money locked down.

Anyways, I ordered the same spec as you, so don't feel so bad. They shipped around 200 units today I believe. Looking at how things are going, it could be a few more weeks before I can get the device.

SMH

[michiwichi]

On the corporate reservations list.  Reserved on the first day (Sept 12), made a change on the second day (Sept 13) to the 6+ SG 64Gb.  #207 yesterday, and as of this morning, it's finally changed to "Order in Progress (Activation)"!!!

Usually how long is it from this state until shipped?

Thanks!

[Marcyan83]

I'd guess it would ship within the week if the order is being processed already. Then again, no one really knows.

They probably got a large batch today. Around 200 iPhone 6 64GB SG was shipped out today too as well. Probably to accomodate the Christmas rush. Let's hope most of those who have been waiting since September/October can receive their devices.

Fingers X

[Disappointed201]

Isn't it sad to think that for a corporation like Rogers we would consider receipt of a shipment of 200 iPhones a "large batch." For how many iPhones that Apple ships out, even with demand outstripping supply, I find it incredibly hard to believe that stores and those on other price plans are not receiving phones. My friend picked up a 6 for his step-daughter in store with little problem.

There is no point to this reservation system promising its customers that they will receive their phones sooner than anyone else. That doesn't happen except if you reserve on Day One or Two. All this does is save you the hassle of calling around for a phone. The trade off is you wait for months to get your phone.

Sitting at 773 for SG 6 64GB and not expecting a phone until some time in January or February. Not sure if I will wait that long...

[toresidence]

i reserved my iphone6 plus 128GB in silver on sept 14, checked my status today, still number 46.  moved up 2 spot since last week.

can someone tell me if it is the same case with other roger clients who is upgrading their device?  rogers, if you are listening, how long do I have to wait to get my new device?

[d3dude]

I'm not sure if, where the devil lives froze over or not, but my 6+ 64gb space grey just arrived.  I'm happy, but I would have been much happier if it had arrived in a more timely manner. 

[Marcyan83]

There is a workaround for that. You could go to the Apple website and order an unlocked iPhone 6 64 SG and then once you receive the Rogers locked one, you could then sell it. Of course this would mean you will have to go through the hassle of finding a buyer and so on.

You would also take a hit on the price, as generally carrier locked devices sell for around $50 less than an unlocked one.

I agree with you. Corporate/Business customers have no priority and its useless. Us account holders are forced into the queue and have no options but to wait. Even Rogers Plus stores can't provide us with units.

It's a flawed system and it's obvious the company is siding with either new customers or customers who are willing to up their plans to $80 a month, and even then it's no guarantee.

If it makes you feel any better. I jumped down to #37 in the queue as of right now from 138 earlier this morning and around 400 something last week. This has been the largest movement since Oct. 3rd.

[Armani]

There has not been any movement on the consumer side for 6+ 128gb silver for more than a month. Only seen about 400 being shipped since September. This is terrible. Dropped down 14 which I believe is due to cancellation. Might buy phone from Apple as last night their web indicate 7 to 10 days for shipping for 6+ 128gb.

[roja]

I was mad then more mad and now i am just fustrated or even bewildered. Ordered the morning it was available of and still 3+ months later still at umber 254. I too posted saying that i can't understand why apple with a virtual production run in the 100k to 200K a week production cannot get 200-300 phones to ROGERS accross Canada. 

Yet i repeatedly see ROGERS promoting the IPhone 6+ at a now cheaper price with added benefits. Waaaat. What happen to the people who initially ordered. And there are now post and rumors talking about the IPhone 7. If it was not for the bad Bell coverage in my home area i would switch from ROGERS just out of spite (and i really hate bell).

3 Months, and 300 Phones cannot be found any where. My head just exploded thinking about this. There is nothing positive or complimentry to say about this. The RESERVATION system now is ABSOLUTELY woth less now.   

[Disappointed201]

I saw the post as well Roja about the 7. I thought perhaps I should put my name on the reservation list for that now so I can get it a month after its release!

A little more transparency here would go a long way. Year after year it is the same thing. You would think that this problem would be corrected by now. Empty promises of a phone within weeks, and then the standard response of unexpected overwhelming demand. Seriously? This is an ongoing issue with Apple. Be honest with people and say that it will take close to two months to get your device, perhaps longer. Explain to people how shipments of phones are allocated rather than acting shocked at the suggestion that it occurs. Transparency. Simple concept that goes a long way to building relationships with your customers.

At least provide business customers with the option to get their devices in store if they so choose.