Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello poopeyejr


Glad you got urs! 🙂 the wait was long but got it!
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Mackenzie03

You log into My Rogers - Products And Services - Device Reservation. That's for normal customers.

If you are a business customer log into ur My Rogers business site and go into Device Reservation.
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I've Been Around
Posts: 1

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I called and had my iPhone 4 upgraded to the 6 16GB on December 30th. I was told I should received it in 7 days. Of course, not received. I called on January 7th and the person I spoke with said it was weird I hadnt received it yet but suggested I wait until the end of the week and call back. I called back later that afternoon to confirm the shipping address and was told they were on back order and suggested that if I could find a store to go to it and cancel my order and pick up the phone there. So I did, when I tried to call to cancel the man on the phone at Rogers told me I couldnt do that because I would lose my promotion, that the phone wasnt on back order and that it was in fact in the warehouse and should be shipped. He informed me that I should have been told initially that it would take 2 - 4 weeks. I ended up leaving the store and not getting the phone there as apparently I would have to pay more for it. I am now on my 4th week of waiting for my phone. Is this normal? How am I supposed to know when to expect my phone? When I go into myrogers under device reservation it doesnt show me my place in line?

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I've Been Around
Posts: 1

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi,

I was wondering the contract start date for the back orders.

 

you upgraded your phone in October, and the new plan start from October, since iPhone is in backorders, so you pay for the new plan but without a new iPhone. 

 

is it the case for the folks who upgraded the phone but the iPhone is in backorders?

 

thanks,

I'm Here A Lot
Posts: 6

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

So after 44 days my iPhone 6 Cyber Grey 64 Gig is arriving today.  Last week i was 294 so I presume that Rogers got a huge shipment in this week. 

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Fidget

Very nice!. Yes Rogers did yet a shipment in this week.
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I Plan to Stick Around
Posts: 51

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Wow I haven't been on here in months. Just reading all the stuff with people still waiting on iPhone 6 preorders for business accounts from months ago and still waiting. That's crazy.

Reg customer here and got the iPhone 6 Space Grey launch day and then sold it 2 months later. Wanted to try a Note 4. After 2 months didn't like it and missed having an iPhone. Sold it for some good money and then headed over to the Apple Store and bought an unlocked 6 Plus 128GB Space Grey. Should have gotten the 6 Plus in the first place. Great to be with iOS. Should have never left. That's my story 😉 BTW Rogers where is wifi calling that was supposed to come. Still waiting... Always dropping the ball lol
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello dieselx

Oh very nice! I have the iPhone 6 Plus and Note 4 as well lol.

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I've Been Here Awhile
Posts: 3

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

13 weeks and still waiting for my 128 space grey 6 :S
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I Plan to Stick Around
Posts: 9

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi there. I received my IPhone 6 around Jan 10, 2015. The first 2 or 3 calls I made, the receiving party could not hear me and therefore called to have the phone returned. The agent also had a very difficult time hearing me and so it was no problem for them to send out another and return the first. While waiting for the phone I decided to take the plastic off the front/back of the phone and "walla!" I had no other issues with the phone since. But I wanted to be sure it wasn't just a fluke and waited to make sure the issue didn't return. Now the second phone Rogers sent me is still in the box unopened. I would like to know how to return the phone by purolator. Can I used the shipping label from the first phone and retuned the second one. My only concern is if I do that and an employee receiving the package can actually take that phone and then I would have no way to prove I returned the second phone. I want Rogers to know I didn't open the second box. Can you direct me please. Thank you.