Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello pinkpeonies

All i can suggest is try to keep calling stores that can access ur account and see if they have devices in. Honestly it doesn't seem right what they are doing at all
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I'm Here A Lot
Posts: 5

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Yes pinkpeonies, it was the consumer side. Still can't believe it took this long to get it out. Not a strong launch by rogers for this phone.
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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Wolfnine


To be fair in the start Apple was to blame not Rogers. Rogers is to blame from last month and on and not communicating with their customers which many of us have said. Apple didn't think they needed enough 6 Plus devices and also sending half if not most of their stock to China in October made it worse for the other countries. Rogers has had devices and gets a few shipments a week but they have gotten around 2-3 shipments since the end of November and only a few hundred.
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I Plan to Stick Around
Posts: 16

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

So went "into progress" and e-mail said at least 15 days for them to receive stock and then send it to me.

 

now i know canada post doesnt work as fast as ebola spreads, but why so long, 

 

it took 3 months, 3 weeks, and 3 days to get to this point. 115 days.

 

( i kept a record of this amazing experience, first column is date, second is position, third is total # orders, last is postion change from previous day)
9-Sep 1562 1725 61
10-Sep 1501 1725 21
11-Sep 1480 1725 130
12-Sep 1350 1725 24
15-Sep 1326 1725 1
16-Sep 1325 1725 24
17-Sep 1301 1725 6
18-Sep 1295 1725 0
19-Sep 1295 1725 11
22-Sep 1284 1725 0
23-Sep 1284 1725 48
24-Sep 1236 1725 3
25-Sep 1233 1725 0
26-Sep 1233 1725 53
29-Sep 1180 1725 61
30-Sep 1119 1165 0
1-Oct 1119 1165 0
2-Oct 1119 1165 0
3-Oct 1119 1165 0
6-Oct 1,119 1165 4
7-Oct 1,115 1165 6
8-Oct 1,109 1165 7
9-Oct 1,102 1161 3
10-Oct 1,099 1161 4
13-Oct 1,095 1161 4
14-Oct 1,091 1160 4
15-Oct 1,087 1153 2
16-Oct 1,085 1,152 13
17-Oct 1,072 1,152 13
20-Oct 1,054 1,172 18
21-Oct 1,046 1,184 8
22-Oct 1,037 1,187 9
23-Oct 1,033 1,188 4
24-Oct 1,028 1,203 5
27-Oct 1,018 1,208 10
29-Oct 1,009 1,230 9
30-Oct 989 1,222 20
3-Nov 979 1,236 10
4-Nov 973 1,238 6
5-Nov 958 1,243 15
6-Nov 946 1,246 12
7-Nov 941 1,248 5
10-Nov 918 1,248 23
11-Nov 909 1,252 9
12-Nov 903 1,250 6
13-Nov 896 1,254 7
14-Nov 880 1,236 16
17-Nov 867 1,237 13
18-Nov 863 1,231 4
19-Nov 855 1,231 8
20-Nov 846 1,220 9
21-Nov 838 1,212 8
24-Nov 824 1,200 14
25-Nov 812 1,191 12
26-Nov 803 1,188 9
27-Nov 790 1,184 13
28-Nov 783 1,177 7
1-Dec 762 1,163 21
2-Dec 756 1,158 6
3-Dec 750 1,159 6
4-Dec 743 1,158 7
5-Dec 736 1,159 7
8-Dec 470 903 266
9-Dec 468 902 2
10-Dec 465 898 3
11-Dec 461 894 4
12-Dec 459 896 2
15-Dec 452 896 7
16-Dec 451 902 1
17-Dec 446 902 5
18-Dec 445 910 1
19-Dec 444 905 1
22-Dec 434 898 10
23-Dec 431 903 3
24-Dec 431 902 0
25-Dec 430 901 1
26-Dec 430 900 0
29-Dec 55 522 375
30-Dec 55 517 0
31-Dec 18 485 37
2-Jan 0 453 18
5-Jan waiting
6-Jan waiting
7-Jan waiting
8-Jan waiting
9-Jan waiting
12-Jan waiting

 

so, words of advice for anyone wanting to preorder with rogers.......DONT.

its more fun and pleasurable to drink hot sauce

 

#thanks lol

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I Plan to Stick Around
Posts: 16

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sorry everyone, 

 

this was too good to be true.

 

 

went back into the line, went from

"In progress" to "In progress(Pre Fulfillment)"

 

 

this keeps getting better and better

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Doug_Caker


Hmm then the system had failed and isn't working well at all. Have u tried all the store to see if they can access ur account?. I know there is a few stores that can but have you tried to see if they also have the device in stock?
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I'm Here A Lot
Posts: 5

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I think the system has failed miserably.

Went to go pick up my new phone and they sent the Bluetooth speaker under the number that I was when I was waiting in line.
I am very unimpressed with this and hoping that there will be a fix for this asap.
I Plan to Stick Around
Posts: 14

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.


@Wolfnine wrote:
I think the system has failed miserably.

Went to go pick up my new phone and they sent the Bluetooth speaker under the number that I was when I was waiting in line.
I am very unimpressed with this and hoping that there will be a fix for this asap.

Wolfnine:

 Congrats!

Sorry to hear about the speaker though. I hope they get that sorted out for you.

 

Doug_Caker:

Oh man...that's the worst thing ever. Your position in line has been going up and down since Sept. 9th hasn't it?

 

I just went In Progress today as well. Mine will be sent to my home. 

Crossing fingers that it doesn't take the full 15 business days to receive the unit and then some more to mail it to me.

I hope they send me the bluetooth speaker as well. This has been a painful process.

 

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I Plan to Stick Around
Posts: 8

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I am very disappointed with Rogers Plus.

 

As per UPS, two packaged was shipped my phone and the speakers.  Was shipped to the store on Dec 31st.  Waited for a call, but nothing so I decided to call tonight.

 

I could not believe what they were telling me on the phone.  They only received my speaker, but no phone.  Even told them the person's name who signed for the package and they told me they have not heard of that name.

 

There seems to be something fishy going on......seems like my phone may have been sold to someone else?

 

Told me they had escalated to head office........hopefully, its not going to be too long.  Rogers Plus should have given me a call, instead of me giving them a call.  Only have until the 6th to pick up before it gets sold to someone else. Told me not to worry, as they do not have the phone.

 

Hopefully, they are being truthful

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Armani

Honestly from what it sounds like it sounds like either A. The phone has shipped to the store and a rep that wants trained properly sold it to someone else and didn't tell anyone. Or B. The only thing that was shipped was the Bluetooth Speaker and not the phone. The reps could be saying they don't know that person as they rather protect them or something.

Hopefully they did escalated it to head office and see where it goes. Unfortunately this has happened in the past with other reservation devices and has happened once to me.