Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

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I Plan to Stick Around
Posts: 12

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

You ordered on sep12 and havnt got your phone yet . Thats almost 3 months .go get one in a store!!!! Doesnt make sense .
I'm Here A Lot
Posts: 5

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hey CondorXIII, I ordered my phone on the first day, 6 Plus 64GB Space Grey too.  I started out at 29, and now I'm 4.  So the fact that you dropped 175 spots, and I have only dropped 25 spots, means one of two things.  Rogers isn't playing fair, and letting people skip the queue, or 150 people ahead of you in the queue went somewhere else.

 

I'm stuck on a corporate plan, and can't do anything about it, this time, but this is the last time I will ever deal with Rogers.

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I'm Here A Lot
Posts: 6

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

There was more movement in the Corporate Space Grey iPhone 6 64GB queue today. I was 39 out of 24xx yesterday. Today I finally went from In Progress (Pre-Fulfillment) to Order In Progress (Activation). Which I believe means I'll get my phone sometime early next week, correct?

 

That leaves only one team member still in the lineup. He's on the same 64GB SG queue as me, but he's currently at 89 out of 2437.

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello smg669

Unfortunately no one can give u the right answer to that. U might get it mid next week or so. It's good that ur status changed and it's moving now!
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I'm Here A Lot
Posts: 6

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Whatever. At this point Rogers has demoralized me enough that a few days longer or shorter is meaningless. At least I know that somewhere out there Rogers actually has an individual physical phone that has my name on it and plan to give it to me.

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello smg669

At this point many wouldn't trust the reservation system as Rogers has NOT made any public statement with the exception of one in October. They never mentioned anything about business reservations or anything. I have been doing and making the reservation threads for 4 years now and u would think Rogers would listen to the feedback but they haven't.


I am glad ur status has changed and they have ur device is stock tho.
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I'm Here A Lot
Posts: 7

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I ordered 2 iPhone 6's on November 2nd. A space gray foe me and a silver for my GF. My number in the queue was around 400. My GF was at 4. We assumed she would get her phone first but mine arrived about 2 weeks later. I didn't actually receive a call that it arrived at the store. I just tracked the shipment and went in the day after it arrived. On November 24th I received an email that the silver had shipped. I tracked the shipment and saw that it arrived (and was signed for) the next day. Again, no phone call from the store but we went down a few days later to pick it up. They tell us that it never arrived. I showed the UPS email to the CSR and she said "well, that doesn't really mean anything". Huh? So after an hour long call to the main number, they are trying to figure out what happened. My account says it shipped, and I've been reimbursed the $40. Several calls over the past week have yielded nothing, with the basic response "don't call us ... we'll call you".

 

I thought I'd ask here in case this has happened to anyone else, and what your outcome (if any) was.

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello Bokehman


It could be that the store sold it by accident and never really called u or told u or UPS didn't really ship it to that store and shipped it to the stores authorized dealers warehouse. If u had it shipped to a Rogers authorized store then that explains it. They most likely have a warehouse which the devices go to and then it can take 3-5 business days to be shipped out via them and to the store. Rogers has NO control over this as that store is own via a private owner jusy works with Rogers.

I would contact UPS and see if they can put a report for a lost device as the store hasn't picked it up or speak to the stores manager.

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I'm New Here
Posts: 0

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi I have a question about upgrading to the new iphone 6 plus. I’ve been on a rogers contract for 3 years with the iphone 4s and I was wondering if I could upgrade to the new iphone 6 plus without losing the contract I currently have. I noticed online that if one wants to obtain the new iphones, a minimum contract of 80$ is required on the share everything plan. My current plan is 250 mins weekday and unlimited evening and weekends, unlimited text, and 6GB of data. I believe I pay around 65$ for my plan but I’m not sure as the account I am on includes other phones from my family members. The 80$ share everything plan however only gives 500MB. Is there a way to grandfather my plan one more time and receive the new iphone 6 plus? I was also reading online and some people said that it would be better to buy an unlocked phone from apple and bring it in and pay month-by-month although im not too sure about how that process works. Thanks!

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I'm a Trusted Advisor
Posts: 32,019

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello vanessam

Unfortunately your price plan will not meet the requirements in order to upgrade to any smartphone device, You will need a Share Everything plan which is $80 or more. You can contact Rogers via Calling them, Facebook.com/Rogers or Twitter @RogersHelps & see if they can offer you something similar to the plan you have for $80. You wont be able to upgrade to any new smartphone device otherwise.

Yes i know many people that just bought the device outright via Apple or other soruces & just insterted their sim card & they were able to keep the plan they had. The reason to this is that u are not upgrading via Rogers so there is no need to change your plan. You are simply taking the sim card out of one device & putting it into the device u bought outright.