I spoke with the corporate rep (uptown wireless) that deals with my company and i was told she got 8 iphone 6plus 64gb units yesterday and she still has 800 orders to fulfill between her and 9 other corporate reps.
I have now given up on the iphone 6 plus and canceled the order - getting the galaxy note 4 instead (which i personally think is the better option anyways).
Corporate customers are getting shafted pretty hard. I have officially given up after 5 weeks of waiting.
The corporate reps don't even know what queue you're in...Can't blame Rogers for this. Blame Apple for short supplying the carriers....maybe this is part of their marketting plan. Create massive demand haha
just to clarify...the 800 orders that your corprate rep is trying fulfill, are these 800 people/orders currently on the queue or is this a totally separate list/queue all together. This whole reervations thing is beginning to be really bizzare.
Rogers has a responsibility to keep their customers informed as much as possible. There has been nothing from them relating to supply chain shortages.
Rogers also set up a reservation system that is opaque, closed, and siloed. When Rogers service reps from both the Consumer and Business sides cannot access records from the other side, and noone can find a reservation that was made online, there is something structurally wrong with the process.
Rogers saying nothing, and having no mechanism for customers to access or question a service rep about their account is inexcusable. The message they send to customers is, 'we're a huge corporation and we simply don't care'.
If no phones are getting into Canada for weeks on end, that's a news story. But noone is covering it. And Rogers seems to be keeping silent on it, because they don't want to seem weak.
I work in communications, and this is one of the worst communications 'strategies' I've ever come across.
when you see a hone at future shop or best buy how do you know what carrior its for?
it might not be a rogers phone
LOL!!!! this is why I have given up on checking my position on the so call reservation system. I am on a corporate queue so I might get the phone when iphone 7 is launched.
Serenity NOW...insanity later!!!
I have the exact phone and it sucks!!! I feel your pain. It is also slow as molasses......
When you go to best Buy/Future Shop/Apple, the phones are not pre-attached to any carrier.
Once you get the phone, you can set it up with the appropriate carrier.