Has anyone else noticed that the Rogers Device Reservation emails have stopped?
I'm sure Rogers is just as furstrated with the iPhone 6 plus issue and every customer.
Hurry up APPLE !!
I just got one well two I am waiting for two phones
Since this iphone delivery is taking forever.
Do you think Rogers will step up to plate and offer customer something for the long, long wait. even tho it isnt their "fault" ??
Wouldn't it be nice if Rogers actually reached out to their customer base ??
Anyone agree ??
Rogers cell phone reservation system is perhaps the most opaque, frustrating, poorly managed systems I've ever encountered. Here are the details:
It seems Rogers simply doesn't care about its customers. And it also seems that the flow of iPhones to Rogers has come to a standstill. And there is no communication with members explaining supply chain shortages.
No one is lying here. I guess you are not reading any post or look on the internet to see the truth yet come on here & Blame Rogers. I understand your upset & all but look at the whole picture instead of blaming Rogers for a second.
As i said in a few post. Blame Rogers all you want but its NOT their fault for not receiving any devices. Rogers does NOT make the devices. Apple does. Apple is the one that controls on how many units carriers get & when they get them. They can only wait until they receive them. Rogers or any carrier has no clue how many or when Apple will send them. This is on the agreement they signed with Apple. This again is something most do not know.
As for your order. I would have escalated it to someone hire to see what is going on. I could be a issue with their system not seeing it. I do know this happened with the Bell pre orders.
Rogers does care but can not give much or the info you guys want & it seems you guys do NOT understand that. Why not post this on the Apple community forums & complain to Apple because they are not sending Rogers any 6+ models or better yet look at those forums & see how many US carriers are STILL waiting for their devices.
One thing i agree & said it before that Rogers needs to step up & say " We are sorry but there isn't much we can say or do until Apple sends more devices" or even offer something. .