10-03-2014 01:17 PM
Steve-O
That is unfortunate. We don't have a large account (only around 10 phones). It might be a case of who you speak with. I had two people tell me no, and two more tell me the yes (shout out to Sophie and Sebastien from FS) , and in the end the yes's were right. The rep has to call Rogers for details on how to set it up because consumer stores don't have the corporoate options available to them. For me, the guy was on the phone with Rogers for almost an hour while he processed my upgrade, and they told him what to do every step of the way.
Best of luck to you!
10-03-2014 01:19 PM
Regardless of all the communication issues with Rogers ( phone supply is not Rogers fault ) and Apple dedicating more supply to their own stores, there is one thing that stands out for me in all this mess;
The Apple Reservation System is absolutely a role model process.
Real time inventory, selection of date / time to pickup, confirmation of order and pickup details via e-mail.
Rogers, take notice on how to properly manage a reservation system.
10-03-2014 01:20 PM
Hey Meowmix
So my status has been going between pending activation and in progress activation, called rogers, they dont seem to know why, they say just wait it out
any idea whats going on
Heres the status updates so far, ridiculous
In progress(Pre Fulfillment) 9/12/2014 9:35:49 AM
In progress(Pre Fulfillment) In progress 10/2/2014 8:48:29 AM
In progress In progress 10/2/2014 8:54:43 AM
In progress In progress 10/2/2014 8:56:21 AM
In progress In progress 10/2/2014 8:56:21 AM
In progress Order In Progress (Activation) 10/2/2014 9:01:49 AM
Order In Progress (Activation) Pending Activations 10/2/2014 1:36:22 PM
Pending Activations Pending Activations 10/2/2014 2:10:40 PM
Pending Activations Pending Activations 10/2/2014 2:10:50 PM
Pending Activations In progress(Activation) 10/2/2014 2:11:03 PM
In progress(Activation) In progress(Activation) 10/2/2014 5:49:11 PM
In progress(Activation) Pending Activations 10/3/2014 12:01:29 PM
Pending Activations Pending Activations 10/3/2014 12:21:59 PM
Pending Activations Pending Activations 10/3/2014 12:33:30 PM
Pending Activations In progress(Activation) 10/3/2014 12:43:27 PM
10-03-2014 01:22 PM
Hi everyone I'm new here 🙂
Over a week ago I called Rogers to cancel my plan and move onto Telus with my new company plan.
Rogers offered me the $60 Business Plan also with my employer, so I stayed.
I got put in the corporate queue for the 6+ 128GB in Silver
I'm currently at 189/210. I have a feeling my spot moved only due to cancellations.
It seems Rogers hasn't received any 6+ 128GB in Silver (at least not for corporate).
I called a few Rogers Plus, Best Buy and Futureshops in Toronto to no avail (oos or reserved).
Roughly how long do you think I need to wait before the phone arrives?
Do you think Apple would process a HUP for me?
Thanks in advance 🙂
10-03-2014 01:23 PM
10-03-2014 01:25 PM
10-03-2014 01:28 PM
10-03-2014 01:30 PM
10-03-2014 01:31 PM
10-03-2014 01:31 PM
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