Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

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I'm a Trusted Advisor
Posts: 31,989

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello bottleflipper

Have you tried calling the store to see?
I Plan to Stick Around
Posts: 20

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Do you think we will get some type of credit if we don't get the phone before 15 days? (Or is it business days?)
I'm a Trusted Advisor
Posts: 31,989

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello l0l1013

It all depends but i do hope so for u guys. If anything u guys can call in and see what they can offer u. It won't be a big credit.
I Plan to Stick Around
Posts: 18

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

so agree with you . rogers have the sin of omission about our reservation
I Plan to Stick Around
Posts: 51

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.


@bethto wrote:

Hi all!

 

Just an update:

iPhone 6 128 GB gold, consumer.

 

Went "in progress" on Thursday.  No text.  No email.

 

Store just called and my phone is in!!

 

Hang in there everyone, seems like this "in progress" is real progress!


Good to hear...went in progress last Thursday AM, have received no text or no email about shipping, and so far, no phone call that it's arrived yet (though mine is going to a Rogers authorized dealer since there were no rogers plus or corporate stores convenient to me, so that sounds like it will take a bit longer). Here's hoping for the end of the week.  

I've Been Here Awhile
Posts: 2

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

My brother ordered an iphone 6 from TELUS saturday (sept 27), and today (Wednesday 1) he got it by the mail...

 

On my side, i ordered An iphone 6, on the sept 19 at 5 AM i was number 57 in the waiting list... Today i still have received nothing, when i call rogers and they dont know where the phone is, and even worst: They do not want to deliver my phone at home, i have to drive 5 hours to reach the closest rogers store from my location.

I'm Here A Lot
Posts: 5

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I'm a Rogers Corporate customer #1773 on the reservation list.  I called the Rogers Business Customer Service number and they told me Roger's Plus stores can access corporate accounts and can do the upgrade (previously I was told they can't do this).  I walked into a store and 10 mins later a device in my hand!!  

I'm a Trusted Advisor
Posts: 31,989

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello yfn

That's good! Yes you must have a code on ur account to do so, so I guess u got lucky and had that code on ur account Smiley Happy.
Social Media Specialist
Social Media Specialist
Posts: 81

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Due to high global demand and limited iPhone 6 Plus inventory, delivery timelines are much longer than normal. As we receive more inventory we’ll allocate it to stores and our consumer and business reservation systems as soon as it becomes available (a significant portion of our inventory will be delivered to customers who reserved their spot in line). Thanks for your patience!

 

In regards to your question about your spot in the reservation line…we take great care to ensure we’re allocating inventory to customers in the right order, based on their spot in the reservation system – first come, first served. At times, customers share where they are in line on forums or other social channels. Since a customer’s spot in line changes in real time, any delay in the posts may lead people to believe we’ve skipped over them. Rest assured, customers receive devices based on their spot in the reservation line and our goal is to get an iPhone 6/6 Plus to every new and existing customer that wants one as quickly as possible.

@Rogers_Chris
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I'm Here A Lot
Posts: 5

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@meowmix

 

They couldn't process it electronically, she had to do it by hand, and call it in but it was a quick process