Mine shows as "In progress(Pre Fulfillment)" since Sept 12, it is now #79 out of 451. On Sept 12, it was #89.
I'm on "business" account.
Haven't been able to access My Rogers since last Wednesday. Have tried over 100 times at work, at home, on different browsers, on different operating systems. Every time I call in to support I get diffferent answers. First time they said a mistake had been made when the techs were working on the Rogers NHL portal. Then I was told My Rogers was shut down on purpose to ensure the people ordering iPhones don't crash the site. Yesterday I begged the service person to just tell me what my reservation number and status is. He said he didn't have access to that information, but if I went through Live Chat, they could remotely hook up to my computer and see the error code and fix the problem. Waited 20 minutes for Live Chat, and the Live Chat guy said they can't do remote hook up. iPhone 6 plus, Space Grey. Reserved Sept 12. Status? Number? Who knows?
Well, I'm in the business queue for a 6+ 128 GB Gold... and I've moved up to #18 today so far (two spots). Whee.
I tried my luck through Apple's reservation system the last few days, nothing out west for the 6+ have been available that way. I did see quite a few 6's though, of all sizes (Lower Mainland BC based stores).
As much as I want to scream at Rogers (and I do), it's not entirely their fault. Apple is to blame as well. But Rogers does need to sort out how they do this sort of release, because I know the next time... I will probably get my equipment and probably take my business elsewhere.
I've found that the phone reps have been passing the buck over to the Live Chat reps just to get people off the phone. Earlier in this debacle, when I called them about my reservation, they also told me that they have no access to that information, but that the online Live Chat reps would "be able to help me with online orders". Needless to say, when I talked to a Live Chat rep, she was absolutely useless as well and ALSO told me she, too, can't access our reservations. There's just absolutely no accountability at Rogers for the "information" provided by their reps.
That's not true. I wasted hours with support trying to get my reservation n the list.
You only got a high number b/c you were lucky the site worked for you.