Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I Plan to Stick Around
Posts: 53

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

From the Rogers forum guy.


I do work for Rogers but just to make sure everything is transparrent, on the community forums I have no more authority than any other user on the forums. Keeping this in mind, please refrain from providing myself or any other user on the forums any personal information. Lol sorry about the intro speech but just wanted to make sure I'm not misleading you.

A large part in the delays is actually due to FoxConn, the major manufacturer in China for Apple's devices is having issues producing the Iphone 6+. The screen is a unique design compared to prior models and about 50-60% of all produced screens are usable. The remaining amount of produced screens don't pass inspection and are unuseable. Even down in the United States, pretty much all locations have sold out.

Bascially, your position is 4th across all of Canada for anyone who has ordered the exact model; "Iphone 6+ 128GB Color Gray", This means that people who order the 16GB or a different color are in a completely different queue. This is why some people are having the orders fulfilled while others have not moved, they are in different queues.

I can check the stock availability of what is open for purchase if you were to call in (It'll be as "Out of Stock" for quite some time) but this doesn't relate to the reservation queue at all. The most any agent could provide, even if you were to call in would be a guess, not even a well educated one. Not a lot of information of accessible in regards to shipments or stock that is being moved to the front line agents. Even upper management has limited information in regards to what is coming in and where it is going to. Most departments are limited access to only information specific to their department to prevent confusion (wayyyy to much to know about the services to ever know everything).

Hopefully this helps, I didn't give a timeline because honestly I don't know. The only two people to know first would be the person who put the phone into a package and the customer who then received an email stating that it has been shipped. Agents can't even view your reservation status.
I Plan to Stick Around
Posts: 11

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

My status still shows OPEN even though my spot is 63 ....

Highlighted
I've Been Around
Posts: 1

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I'm so confused!

I was number #83 when I reserved...then on Wednesday, it said "in progress."  Now it still says that.  I still have not recieved a text or email.  How does #655 get sent out first?  I'm starting to think there's no logic behind these numbers

Highlighted
I Plan to Stick Around
Posts: 17

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

6+ 128 GB sliver

205 still OPEN

 

its like waking up on christmas and unwraping" go bots" when you want transformers

lame

Highlighted
I've Been Here Awhile
Posts: 2

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

okay if you want go to though  Apple store you will pay full prices your credit or finincal loan will no pay interest for 3 months

when you will waiting get iphone 6 for 2 or 3 weeks beacuse peoples was lot order too busy lol

Highlighted
I Plan to Stick Around
Posts: 34

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Thanks! Finally link worked. # 81 for 16Gb plus space grey (started at 168 was 85 last night) open + # 86 for 64Gb silver plus (started at 238 was 87 last night) open. Waiting patiently!!
Highlighted
I Plan to Stick Around
Posts: 25

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I'm #8 for my 6 64gb space grey. I got fed up with waiting so I went to my local rogers plus store and they have few in stock for me to do an upgrade! I'm in Richmond BC
Highlighted
I'm a Reliable Contributor
Posts: 101

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hello JeffLaw_

That would mean that your reservation has moved from "Being validated and accepted." Bascially the placeholder reservation to a state that it is now ready to be processed by the department that handles the orders.

Hope this helps. 🙂
Highlighted
I Plan to Stick Around
Posts: 69

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

The iphone 6 + was def not a launch day apple exclusive seeing as Telus fufilled it's preorders & had walk ins ... so that also doesn't match up with the Foxconn excuse either.. How come Telus got plenty & rogers didn't ship any
Highlighted
I Plan to Stick Around
Posts: 11

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Wow!  I moved two spots! Smiley LOL