I think the people saying the front end (at least) of the reservation system being down are right....
I've been in position 55 for a day or two now. Seems unlikely that nobody has gotten upset at Rogers and cancelled or grabbed an iphone 6 instead rather then wait. So I'm starting to believe the reservation system is not updating properly for all people and models.
iPhone 6 Plus 128GB Space Grey
I just spoke to rogers business live agent regarding my status, "In progress(Activation)" does not mean for a new rogers business customers, Activation means the phone is getting processed, and next status you should see is (Shipped). I asked when they will ship it and the lady said by either tonight or tomorrow morning. Crossing my fingers
Spoke to several Rogers reps on Twitter, on the phone. Nobody really knows what's going on, or they can't actually offer any concrete info on the shipping situation.
Apparently when the shipment is "in progress" it means they've got it at the warehouse, and it's getting ready to be shipped out - that said, a lot of things don't add up.
1) The numbers make no sense. I'm number 128 up for a 128 GB Space Grey 6+ and it's "in progress" but there seem to be others with lower numbers that still read "open"
2) Lots of people are sitting with their shipments "in progress". What I gathered from previous info is that sometimes it does take some time for them to collect the phones, box, label, and ship them, since they might wait to ship multiple phones to a single destination. But some of you have been waiting 5 days or more "in progress" which seems excessive.
So those of us "in progress"...apparently Rogers has our phones, and is unable to ship them out in a timely manner. I'm thoroughly dissapointed in the rigamarole necessary to get any decent information from anyone. The customer service has been abysmal.
Well I'm still #50 and OPEN for normal iPhone 6 64gb gold.. Hoping to get it by next week
Well that's disheartening. I'm in Vancouver and I'm #7 for 16gb 6+ Silver and mines still OPEN. Not even IN PROGRESS. How are you in progress when you are farther down the line than I am?
Da heck. Frigging systems