Apple iPhone 5S & 5C Questions / Reservations number!

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I'm a Trusted Advisor
Posts: 32,015

Re: Apple iPhone 5S & 5C Questions / Reservations number!

Hello rsxmachine


Its not that easy going on a corporate or business account... In order to do that, many things have to be shown to Rogers that u need a corporate account like the company name / boss and such. For you guys, because i am guessing you guys stay on the 3 year term, they give u those options compare to the regular customers that have 2 year terms but a $60 minimum plan fee.
I'm a Senior Enthusiast
Posts: 86

Re: Apple iPhone 5S & 5C Questions / Reservations number!

So if you have a phone that is attached to a business account, the upgrade fee(s) are less? I checked the eligibility of my wife's phone and the EUF is $180. I checked mine (iPhone 5 attached to my business and it tells me I can upgrade for the price of the new phone plus $15. But, it is saying that I can upgrade to the 5s 64gb for -$1. Is this an error?
I'm a Trusted Advisor
Posts: 32,015

Re: Apple iPhone 5S & 5C Questions / Reservations number!

Hello Iannoc

Yes this is a known error. Apple's system has it as well. So does Bell & Telus. It seems the system is Canada wide with all the carriers. Spoke to Apple Canada & they told me this.

Even tho its showing this error, Rogers will not give it for $-1.


Also yes if your a business customers or a corporate customer, your upgrade fee is less as you stay on a 3 year term VS the regular customer that have 2 year terms now.
I'm a Senior Enthusiast
Posts: 86

Re: Apple iPhone 5S & 5C Questions / Reservations number!

So it is possible that I can upgrade for just the cost of the phone? I have only had this phone for a year so I am surprised there is no EUF?
I'm a Senior Enthusiast
Posts: 86

Re: Apple iPhone 5S & 5C Questions / Reservations number!

And the message I received from Rogers said "2 year share everything talk text and Internet offer"
I'm a Trusted Advisor
Posts: 32,015

Re: Apple iPhone 5S & 5C Questions / Reservations number!

Hello Iannoc


Best thing to do is contact Rogers and ask them and see what they say / see on their end. You may have a free upgrade just pay the device.
I'm a Senior Enthusiast
Posts: 86

Re: Apple iPhone 5S & 5C Questions / Reservations number!

I'll call them tomorrow. I wasn't planning on upgrading but might have to if its free. Course last year the EUF was so messed up I'm thinking this is also a mistake.
I'm a Trusted Advisor
Posts: 32,015

Re: Apple iPhone 5S & 5C Questions / Reservations number!

Hello Iannoc


It may be a error but no one else has reported anything and I don't see a error for a free upgrade. You may be lucky me get your upgrade fee for free lol
I've Been Here Awhile
Posts: 4

Re: Apple iPhone 5S & 5C Questions / Reservations number!

how does first month upgrade fee calculate??

 

 

there should be about 80 + i remember....

 

I'm a Trusted Advisor
Posts: 32,015

Re: Apple iPhone 5S & 5C Questions / Reservations number!

Hello kfc_zjian



What do u mean by that?