Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

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msat
I'm Here A Lot
Posts: 6

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

I pre-ordered for home delivery on Release Day last week, and my account has not yet been updated to show the new phone (like others have mentioned in this thread) and I am unable to see my status in the queue. I am worried for a couple of reasons: That my order is maybe screwed up in the system; and that I am potentially looking at "weeks" till I receive the phone due to limited stock and other delivery-related issues. This doesn't bode well for me as my phone is on its last legs and is currently very limited in its usability.

msat
I'm Here A Lot
Posts: 6

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

Well, hearing that people are getting shipping notifications from Fedex and Purolator for tomorrow.
chrisuz91
I Plan to Stick Around
Posts: 20

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

I still haven’t received anything, but the phone is on my account.
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

Hello @msat

Yes they are going to use many companies to ship out the phones for tomorrow..
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

Hello @msat

You won't see a Que. I already explained this before. Ship to home orders do NOT have a status Que. They are regular hardware upgrades. Reservations which are not hardware upgrades only have this option ( u only reserve a phone in ur name. U must go into store to pick up and sign the contract vs ship to home the upgrade is done when u order the phone).

Sometimes the system may not update immediately. I noticed some thag theirs never got updated until the last minute.

Unfortunately if it doesn't ship out tomorrow, u have either 2 options. Call a store close to u and see if they have any in stock. If they do, u can have them cancel the ship to home order and do the upgrade at the store. That or wait a couple more days.

I get ur phone is on the " last leg" but u waited this long right? A couple more days won't be bad unless ur phone only stays on for 20 minutes and nothing works.
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

Hello @chrisuz91

Sometimes UPS/Purolator or CP update late their website so the email may come late to you.

Also remember as i said some got the email in the middle of the night or launch day.
msat
I'm Here A Lot
Posts: 6

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

@Meowmix thanks for the reply. I'll tough it out. As you mentioned, I've made it this far. Plus, I don't want to pay that farce of an activation fee when picking up in store.
Solaron
I Plan to Stick Around
Posts: 78

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

Ordered the iPhone 12 Pro 128GB Pacific Blue direct from Rogers on pre-order day, got an email this evening that Purolator was shipping out my device with tracking number.  Impressive.  I wasn't in no rush either, my trusty iPhone 7 continues to do well for me so this is a welcomed surprise.

 

Glad to see you're keeping the community going still, Meowmix, been a few years since I was last here!  Be safe.

SlayerG14
I've Been Here Awhile
Posts: 3

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

If your phone didn’t make the initial wave of phones from Apple to Rogers, I’m curious when the next batch of phones will make it out. I hope it’s in terms of days vs weeks.
mblanke
I Plan to Stick Around
Posts: 42

Re: Apple iPhone 12 Mini, 12, 12 pro & 12 Pro Max Questions / Reservation numbers!.

i haven’t received a tracking number and since it’s a home delivery no way for me to know when I’ll get it .. until I get a tracking email.
Right @Meowmix ?