The fact that rogers did ISPU for the watch is baffling to me.
Here's what you'll have:
1. People not on iOS 12 that will not have the up to date carrier settings, hence won't be able to activate the watch. Then they'll have to go home, update to iOS 12 and come back to the store
2. Rogers reps trying to setup the watches on peoples phones which is like a 30 minute MINIMUM process. That's before we even talk about the cellular activation process
3. The nightmare cellular activation process that should take 3 minutes but since it doesn't work takes infinite minutes
I hope Rogers can hold my watch for a few days because there's no way I'm stepping foot inside a rogers store on Friday. Chaos will have a new meaning after that day.
Yup. From what I'm hearing, no one at Rogers (outside of a select few) even knew that they were going to be supporting series 3 apple watches. I've lost count of how many times I've heard 'sorry we only support series 4 watches which aren't out yet'.
I think when Rogers gets a new line of products like this, it's best to wait about a couple weeks or so to upgrade/activate because you can guarantee that there will be tons of kinks to work out.
Trust me when I tell you....that in store activation process is going to be unlike anything we've ever seen before. Take a normal iPhone launch and multiply the shenanigans by about 45000. That'll be the level of insanity when reps try to do a watch activation.
It's not like a phone where reps can take it out of the box, toss a sim in it and it works. Customers have to basically allow reps to use their iPhone to setup the watch (maybe using the stores wifi?) and then activate it to a cellular plan. It'll take one hour minimum to setup each person (assuming the activation system is working perfectly)
The watch is a one off because it's the only device that relies on another device (iPhone) to work.
I'd be curious to find out how Bell and Telus handle in store watch pickups/activations
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