09-25-2018 03:36 PM
09-25-2018 06:05 PM
09-25-2018 06:14 PM
09-25-2018 06:20 PM
09-25-2018 06:22 PM
09-25-2018 06:27 PM
09-25-2018 06:30 PM
09-25-2018
06:36 PM
- last edited on
09-25-2018
06:50 PM
by
RogersMoin
I read an article from Mobilesyrup.com about the activation issues and Rogers response was “the majority of Apple Watch customers did not experience this issue. If a customer does experience the issue, they are encouraged to contact the company’s support team, who are happy to assist them.”
So I had a chat session with a Rogers rep.
No issues reported that I can see. Can you try it one more time and again if you get an error if I can get the code and when you are getting it. If the same thing happens I will escalate a ticket to have the issue investigated.
I had to laugh out loud at the rep's statement. I felt like asking if they had read any of the forums about the ongoing issue. She escalated the issue.
09-25-2018 06:48 PM
09-25-2018 06:50 PM - edited 09-25-2018 06:52 PM