Apple Watch Series 4 Pre Order/Reservation

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I Plan to Stick Around
Posts: 10

Re: Apple Watch Series 4 Pre Order/Reservation

I picked up my watch, so this is how it went. Went to the rogers store rep tried to activate my watch and in the end she goes since u dont have share everything plan we need to change ur cell phone plan, i said sorry i dont want the watch then . I have $60 10 Gb plan and i do not want to loose it. Walked out and called rogers customer service, lady goes u dont need to get ur cell phone plan change just get no share plan for the watch. Went to the rogers store again told the rep she goes u cant but lets call the customer service and find out... turned out i can . Aded $10 non share data. So happy got my watch.
I'm a Trusted Advisor
Posts: 32,019

Re: Apple Watch Series 4 Pre Order/Reservation

Hello @atif_kaloodi

Thats good to hear! So I guess some managers are giving the false information then and same with store reps.

Glad to hear you kept ur plan and got it!
I Plan to Stick Around
Posts: 35

Re: Apple Watch Series 4 Pre Order/Reservation

Thanks for the info. I’ve got the same plan and dont want to lose it. Now that I know it’s possible I will be sure to ensure they give it to me. Thanks a lot for the reply
I Plan to Stick Around
Posts: 19

Re: Apple Watch Series 4 Pre Order/Reservation

I got my watch today, I called early in the morning and asked what time would they normally get the shipments from ups ( they guy told me around 12ish) so I went there in person around 1:30 pm and got my watch. 

The guys who works their said that after getting the products from ups they wait to get the online paperwork from ''HQ'' and call the customers after but since I was there I showed it from my email that I would receive the product from their store after 15 minutes they started my paperwork it took 20-35 minutes. 

You don't need to get the share everything plan but you are required to pay activation fees plus taxes and a 10dollars extra for you watch fee and 30 dollars for the watch itself so your first payment would be around 94 dollars.

 

 

I Plan to Stick Around
Posts: 39

Re: Apple Watch Series 4 Pre Order/Reservation

Reading all the updates of how everyone got their watches today makes me feel dumb. I called Rogers store at 4 thinking if they have it this is the best time to know, the girl who I felt wasn't as helpful as the previous reps I spoke to at their outlet, was very to-the-point and asked if I had got a call. I said no. She did some typing on the keyboard (maybe a few strokes of the keys to make me feel she checked) and said NO!!! Sighhhs I should have gone and asked them right away. I might have had it today. 

 

Happy for those who have already received. Please share your pics of how it looks 🙂 

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I've Been Here Awhile
Posts: 2

Re: Apple Watch Series 4 Pre Order/Reservation

So you got this on easy pay without changing your plan?
I've Been Around
Posts: 1

Re: Apple Watch Series 4 Pre Order/Reservation

Okay so, just wanted to share my experience for anyone who's still waiting and might have the same thoughts/questions.

 

If you're still in the queue, Thursday is usually the day each week that watch orders are processed and shipped. If I remember correctly, I was "in progress" Thursday evening. You don't receive an email when it's "in progress", only an email once it ships. I received the "shipped" email on Friday at around 8pm. I notice a lot of stuff happens after your typical 9-5 business hours, so even if it's 4pm on a Friday and you're thinking there's no way it's going to be shipped out now, it still might.

 

Even once the watch arrives at the store, your reservation status will still just show "shipped". My watch arrived yesterday (Monday) and I didn't receive a call from the store. I called in the evening to check, and they had received a shipment but hadn't opened and added the products to inventory yet (very annoying to hear when you're waiting lol). They took my name/number and said they'd give me a call back once they did. They called me around 8pm and told me it was ready, so I'm picking it up today.

 

So your store may or may not call, Friday night shipments seem to typically come on Monday, maybe Tuesday (I live east of Toronto, Durham Region). And it's hard to tell if it has arrived if they don't call you, so you might have to make the phone call.

 

Such an annoying process and wait, but I can't wait to FINALLY pick it up after work. 🙂

 

(40mm Space Grey btw, I reserved a week before release, and was around #90 in the queue.)

I Plan to Stick Around
Posts: 39

Re: Apple Watch Series 4 Pre Order/Reservation

@Kmin very nicely summarized our 1 month struggle. Yes I agree with what you said and have faced every cent of this. I called the Rogers center yesterday before leaving work, and it felt they haven't added their delivery to the system. The rep checked on the computer and said there is nothing under my name. I plan to walk in today, I literally cannot wait anymore. 

I Plan to Stick Around
Posts: 19

Re: Apple Watch Series 4 Pre Order/Reservation

So my advice to you is that don't ask if they have received your watch, just ask if they got their shipment from ups if not ask them normally what time they receive it and then go around that time.

If you watch was moved from progress to shipped Thursday it should have arrived yesterday or today morning.

I got my watch and went in person before they called me because I knew what time they would get the shipments from ups normally. 

Sorry if my English, I am an international student who started to study English properly last year. 

I Plan to Stick Around
Posts: 19

Re: Apple Watch Series 4 Pre Order/Reservation

Folks just a heads up that you have to have your iPhone with the latest Ios in order to pair/sync it with your watch. 

Don't try to do the update at Rogers because their internet is super slow