Why not, the activation is done through the phone and the MyRogers app on your iPhone. I certainly don't want some Rogers rep to ruin the unboxing of the watch for me just because they need to activate it. That's the whole Apple experience. Who cares if they're having activation issues. If that's the case, let me take the watch home, let me connect it to my iPhone, and I can deal with activation later.
Yes they did. I asked twice if it wasn't necessary to activate the watch and they told me that I should do it by myself. Anyway, after hours trying I finally managed to talk to a representative via chat that had some insight: I had an old cable account that was inactive. He told me this could be causing problems. He removed that from my profile and in my next try the activation went smoothly. So, there you go one more tip for you guys to try.