What a joke...........you either have a service or you don't?!?!?!?! This segregation is really sad, especially since your competition has had this service for a year. My guess is Rogers doesn't have the infrastructure to support that many eSim products because they spent all their money naming sports complexes.
If the reason that Rogers cannot activate the Apple Watch LTE is that it conflicts with the Unison service, then at least allow those Apple Watches to be activated for business customers that are not using Unison. I suspect that this would be a significant number of the angry business owners posting here.
Same story here!! I activated my wifes Apple Watch 4, and than tried to do mine to find that message waiting for me in the Watch app! Your account is not supported.
Honestly, Bell & Telus both are offering me the same plan i have with Rogers. Seriously thinking about switching to them!! I called today as well, and when i asked the agent about Apple Watch support for my business line ..... He replies: What is a Apple Watch!!!! I just hung up the phone!
What a shame!!!!
Honestly, I just feel as if Rogers took all of us business owners. And wiped their butt's with the blood, sweat and tears of ours!!
Or why else would they not offer this for business customers!! Its not like us business customers will use any more or less data than their regular consumer lines!!!!
This lack of service is unacceptable. I have been with Rogers for over 10 years. I'm going to wait until October for Rogers to smarten up. After that I am going to look for an alternative service provider. I hear Bell has a more stable wireless connection anyway.
I'm echoing my frustration to all the frustrated business holding accounts who are not "eligible" for the "paid" service.
I haven't seen any logical response from the Rogers' moderators, and I've read all of them, to explain either why business accounts should not get that service, or when exactly that service will be available for them. I did however see one response teaching one of the customers NOT to criticize upper management or how customer service get their training...