So I finally got in touch with a customer service rep that wasn't following a script.
He told me that he can't really know how much time it will take, and I told him I get that, but, why did Rogers not get one iPhone7+256Gb Black since launch? Because my position didn't move.
Asked him what the position meant. Canada-wide or per store... He answers it's regional. What??? I then explain that this is the third different anwser I get for this question. Why isn't this clear? He answered that he wasn't sure what the position really is. That what someone told him (regional). So even they don't know what it means.
Anyway, it seems that I should be able to get the discounted plan that I'm hoping to get by calling before 8PM. I was waiting on the Rogers reservation because I was told by a rep where I found this discounted plan (for Ontario college of teachers) that I had to have the phone sent to him before he could activate the plan.
So, I will reserve the phone that I want this morning in the Apple Store then call Rogers to make sure they have access to this plan.
I hope to have my new phone by tonight.
Still waiting for my status to change on the business side. My reservation spot shows as escalated/priority as of last wednesday, but my status still shows as "In Progress (pre-fulfillment)" - @orangefreddie mentionned his status changed to Finalization on the 3rd business day after he was escalated. If it hasn't changed yet I'm assuming Rogers has not received any 7+ matte black 128 gb yet. 😮