I've been following this thread since launch. I've been #2 since pre-orders opened (to pick up in store) a 7+ 128gb in silver...not even JB or Black even. My status is still "open" and I'm just a consumer customer (not a corporate account). Does this make sense?? The Rogers reps obviously have no idea why and keep saying to wait.
Thanks, unfortunately I'm in the Toronto area (Mississauga/Milton area to be exact). I just can't believe that even the silver 7+'s are this hard to get!
So I finally got in touch with a customer service rep that wasn't following a script.
He told me that he can't really know how much time it will take, and I told him I get that, but, why did Rogers not get one iPhone7+256Gb Black since launch? Because my position didn't move.
Asked him what the position meant. Canada-wide or per store... He answers it's regional. What??? I then explain that this is the third different anwser I get for this question. Why isn't this clear? He answered that he wasn't sure what the position really is. That what someone told him (regional). So even they don't know what it means.
Anyway, it seems that I should be able to get the discounted plan that I'm hoping to get by calling before 8PM. I was waiting on the Rogers reservation because I was told by a rep where I found this discounted plan (for Ontario college of teachers) that I had to have the phone sent to him before he could activate the plan.
So, I will reserve the phone that I want this morning in the Apple Store then call Rogers to make sure they have access to this plan.
I hope to have my new phone by tonight.