Apple IPhone 7 / 7 Plus Reservation numbers / Questions

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writergal
I Plan to Stick Around
Posts: 173

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

My status is still open, dropped from somewhere in the mid-240s to 172 for an iPhone 7Plus 128 GB in Jet Black. 

boduho
I'm Here A Lot
Posts: 5

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

I've gone from #2 to #1 Plus JET BLACK 256GB.  Clearly a cancel.

Dsburfitt
I Plan to Stick Around
Posts: 75

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Down from 8 to 6 in the last hour in the 256+ line. Rogers is up to something *shifty eyes*
bbrennan10101
I Plan to Stick Around
Posts: 37

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Just was talking to a Rogers Rep about an account-related topic, and brought up the iPhone reservations, and the rep (probably doesnt even know) told me that they are expecting a bunch of deliveries tonight/tomorrow morning for all iphone 7/7+ models besides Jet Black for Launch Day.  He probably didn't really know, and was just guessing?

 

Also @Meowmix, does the ACCOUNT HOLDER need to pick up the phone? OR the Reservation Contact?  I am the Res. Contact, and a family member is the Acc. Holder.  Acc Holder is gone for the night tomorrow too -.-

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Hello @bbrennan10101

The account holder or Level 1 must pick up the device from the store. If u aren't the account holder or a level 1 for more then 90 days on the account they won't release the device to u.
jeffyjoe
I Plan to Stick Around
Posts: 56

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

its not rocket science

 

I logged onto myrogers with my business credentials like i always do to check my account and phones data use, balances etc., went to reserve device page, clicked i7+ 128 jb and got a number (that may or may not be in the consumer side... how the heck is this my fault? or anyones fault that did this simple proceedure?

im not cancelled yet but i now believe i will be and theres not a thing i can do about it.

 

#worried

nauthier
I Plan to Stick Around
Posts: 25

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

My progress is still OPEN. Position 4 for a iPhone 7 Plus 256GB in Silver.

nasa25
I'm a Trusted Contributor
Posts: 806

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Looks like lineups have started at the Eaton center only to dissipate when people were told that no pluses or jet blacks would be available.

Some people in Sydney flipped out when they were told the same thing after waiting in line for hours. LOL.


alexgaspari7
I Plan to Stick Around
Posts: 11

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Alright everyone, here's a fun story. So September 9th at 6AM I woke up, reserved my iPhone 7 Jet Black 128GB. I was position 2. Status was OPEN till 3pm today... suddenly I get an email saying my reservation was cancelled. At this point I was furious so I called Rogers, and the rep tells me they got some sort of memo about it and a solution to it. He told me the reason it was cancelled is because I have some sort of discount on my account that doesn't work with the iPhone 7 reservation. He told me he'd send an email to whoever takes care of this stuff to re-activate my reservation and that I wouldn't lose my place. Also gave me a reference number begging for with "I". Now what sucks for me is the fact that being #2 would've ensured that I was gonna get the phone tomorrow. However now that this whole mess happened, I'm sure the phone won't be shipped out tonight. So that's the story. If anyone wanted to know.
cy999
I've Been Here Awhile
Posts: 4

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Also was "cancelled" for 7plus 128 JB, both on Rogers live chat and the rep on the phone have confirmed that I was not cancelled but moved to a new reservation system and that my device will now be shipped to my home. They said this happened to all who have discounts on their account from school or work. The email regarding the cancellation is claimed a glitch. 

 

I was promised that a rep will contact me regarding my change in systems within 24-48 hours. I would like to know if anyone has had the same thing happen to them and have heard from this rep. I would like to trust in Rogers that they would not cancel all of us and not get us our iphones, but I am worried and would like to hear from anyone who has recieved the follow up call. 

Thanks