So I am a business customer and been sitting at 25 in the queue for the iPhone 7+ 128GB Silver since the 9th. The rogersdirect.ca site does not work as it is only for Rogers agents and keeps prompting "access denied" when I enter credentials provided in the order achkowledgement email. I bugged our busines customer support and here is the answer I got:
"Thank you for your email, I'm happy to help!
First I just want to clarify that we do not have any numbers regarding how much stock we will receive of each device. Apple may announce that they are sold out of a model, however, we do not receive any stock until tomorrow, when the device actually launches, and we are not provided a stock list so I can't currently advise of how long the wait will be to receive your new phone.
Your position in queue is noted below, updated today, per your request.
Order # S*****
Wireless # ***-***-****
Device: iPhone 7 Plus, 128GB, Silver
Spot in queue: # 25 out of 91
Based on this information, I wouldn't expect that you would be waiting weeks for your new phone, however, until we have confirmation of shipment I don't want to provide an estimate of delivery, as it may change at any time."
No phones are shipped to Rogers business until tomorrow? Waiting for weeks when sitting at 25 in the queue? I have a wishfull feeling that this is a generic resposne to anyone that contacts them. What is everyone's thought on this?
