For those who have ordered a Black iPhone: please, please, PLEASE be more specific about which one - Jet Black or Matte Black when mentioning your change in status.
Mine is still at 192 and has been for some time, and in open status for the 128GB JB model. I'm going to assume that those who've had their status change to in progress are mostly all Matte Black ones.
Ok, off the phone now.
Official message from a manager at Rogers to me... They are aware of the issue and they are NOT able to do anything about the previous reservation. Your consumer reservation number will NOT be reinstated, and they will not be providing ANY compensation to try and retain the business of affected clients.
I will be seeking a device reservation via the Apple Store on a New Activation via a different carrier. After 15 years of being a loyal Rogers customer I will finally be leaving. I was told by the representative that Rogers is not prepared to do anything in an attempt to retain my business whatsoever. If that is the case... then Goodbye Rogers. I'm disappointed in them to be honest. Guess I have a long wait for my new phone now... Enjoy those iPhone 7s all of you. I have some waiting to do 😞