Apple Family Setup

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Ningw
I've Been Here Awhile
Posts: 2

Re: Apple Family Setup

The question is when? From the beginning... come on Rogers support
Vancouvertowers
I've Been Around
Posts: 1

Re: Apple Family Setup

It’s not available on TELUS either. Customer service thought it was and they tried to troubleshoot it for about two weeks and it wasn’t until I figured out their network didn’t support it that they gave up and refunded me the activation fee. Too bad at that point the week return period for Apple Watch passed. I only bought it for my daughter because I thought Family Set Up was possible. Now it’s just a very, very expensive watch for a 10 year old.
fkmobile
I've Been Here Awhile
Posts: 4

Re: Apple Family Setup

Hi

 

Any update on when the cellular will be supported for Family Setup?  I want to add 3 watch plans.

ianr68
I've Been Here Awhile
Posts: 3

Re: Apple Family Setup

Hi RogersTony!

 

Thanks for the info - I would like to buy an Apple watch for my elderly mother for the fall alert feature, but she has an android phone (Which means I must set it up for her using my iPhone.)  Family Setup appears to be just what I am looking for - can you provide any more info on when this might be added to the Rogers network?  I might just have to get her a Samsung watch that she can use with her Android phone instead.

 

Thanks,

Ian

ianr68
I've Been Here Awhile
Posts: 3

Re: Apple Family Setup

Did a bit of digging and came up with this list of carriers who support Family Setup... None in Canada so far.
https://www.apple.com/watch/cellular/#table-family-setup

TyefisherA
I've Been Around
Posts: 1

Re: Apple Family Setup

I talked to Apple yesterday who said that Rogers was set up to offer this service. 🤷‍♀️ It’s unfortunate both parties can’t get on the same page
Audioforge
I've Been Here Awhile
Posts: 4

Re: Apple Family Setup

Many other countries have this service approved. It almost looks like the big three in Canada haven’t discussed their monopoly stance on this yet and none of the big three wants to alienate their buddies.
I wish Rogers would take the lead and pull the switch to enable this already.
ryanwatt
I've Been Here Awhile
Posts: 3

Re: Apple Family Setup

Hi RogersTony,

 

Any update on this...? We have a lot of parents at the school that LOVE this idea, a way to keep tabs on kids without them yet having a full phone.

 

Would be great for Rogers to lead this charge in Canada, as other countries already have it.

 

Ryan

Chris2586
I've Been Around
Posts: 1

Re: Apple Family Setup

Nope. I tried and was told by apple Rogers don’t support it.
ryanwatt
I've Been Here Awhile
Posts: 3

Re: Apple Family Setup

Terrible....would be such a great service for kids, etc.