virtual usb stealing my life

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I've Been Here Awhile
Posts: 4

virtual usb stealing my life

I don't even know where to put this or how to even ask 4 help on it... it's been a year and no one knows what I'm talking about and no one fixes it... this is making me super depressed and ruining my life bit by bit... 

Some freak of nature put some virtual usb something onto something of mine and now no matter what I do it wipes out any operating system near me... first it changes it to a completely different one... I can't stop it and I can't afford it anymore... I've replaced everything 5 times. .. my emails go missing my pictures money out of my act... I'm embarrassed bcuz I know strangers are watching me... it's making me want to b dead instead of continuing to do nothing but search 4 a way away from it... pls help me... 

 

***Edited Labels***

 

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: virtual usb stealing my life

Hi @kwasylenko44

 

Thank you for your post.

 

What kind of device are you using? Have you tried factory resetting your device? Have you tried replacing the SIM card?

 

@RogersPrasana

I've Been Here Awhile
Posts: 4

Re: virtual usb stealing my life

This is my 7th cell phone I've tried switching from apple to androids not its not only my phone it's my tablet my iPad my desktop my laptop my router ... yes I tried factory reset ... that only makes it worse bcuz it's like it's tricking me into letting it install a different system on it.... tried new Sim card... I've managed to keep it normal for maybe 2 wKS it either slowly changes it or just turns off randomly n when it turns back on its like it's not even my phone or whatever it may b
I've Been Here Awhile
Posts: 4

Re: virtual usb stealing my life

I have a note 5 right now
Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: virtual usb stealing my life

@kwasylenko44

 

 

Based on the issue you're experiencing with your devices it maybe something we would have to get our TechXperts to assist you. You can contact them at 1-866-876-8772.

 

 

@RogersPrasana

I've Been Here Awhile
Posts: 4

Re: virtual usb stealing my life

It's not something that will go away with a click of a button ... it sends binary to my phone and completely changes the operating system.. if I changed or deleted anything the phone stops working... and any time I have told Roger's no one knows what I'm talking about... oddly...