08-25-2017 12:30 PM
02-13-2018
03:28 PM
- last edited on
02-13-2018
03:54 PM
by
RogersZia
Hello, when someone leaves a voice message, a voicemail icon appears in the notifications bar AND I also receive a text message telling me I got new voicemail. Is there a way to disable the text message option ? thanks.
02-14-2018 04:00 PM
Hello, @Jim76
Welcome to the Rogers Community Forums!
Thank you for posting your query in the Community. I can certainly understand your position, the notification icon and the text message for the new voicemail may be repetitive. At the moment, the text message option can't be disabled.
Cheers,
RogersMoin
04-03-2018 01:56 PM
Hello,
Can you breakdown the steps of how to "turn off the Voicemail Notification in the personal options of your Voicemail".
I can't find the setting on my phone and the menu on my voice mail doesn't give me that option?
Help!! The extra e-mail notification has been annoying me for too long.
04-04-2018 01:58 PM - edited 04-04-2018 01:58 PM
Hey @djbug,
Welcome to the Rogers Community Forums.
I understand some customers may find the feature to be redundant and wish to have it disabled. Regrettably, as @RogersMoin mentioned in the post just above yours, the text message notifications can not be disabled at this time.
Were you able to try the work around provided by @thegregdoyle in his post , #20?
RogersCilio
04-04-2018 03:10 PM
I looked at the work around by @thegregdoyle however "phone" doesn't show up as an app so that option wasn't available to me.
I turned all notifications options off from my rogers voicemail (call voicemail and go thru menus). No notifications isn't great but it is much less disturbing then getting multiple notifications.
Thank you,
djbug