text message every time I get a voicemail

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I've Been Around
Posts: 1

Re: text message every time I get a voicemail

This is not a solution and the problem is not solved. This is a redundant and ridiculous feature that most people do not want and you cannot shut it off it's silly
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I've Been Here Awhile
Posts: 2

Re: text message every time I get a voicemail

Hello, when someone leaves a voice message, a voicemail icon appears in the notifications bar AND I also receive a text message telling me I got new voicemail. Is there a way to disable the text message option ? thanks.

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Moderator
Moderator
Posts: 1,700

Re: text message every time I get a voicemail

 

Hello, @Jim76

 

Welcome to the Rogers Community Forums! Smiley Happy

 

Thank you for posting your query in the Community. I can certainly understand your position, the notification icon and the text message for the new voicemail may be repetitive. At the moment, the text message option can't be disabled. 

 

Cheers,

RogersMoin

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I've Been Here Awhile
Posts: 2

Re: text message every time I get a voicemail

Hello,

Can you breakdown the steps of how to "turn off the Voicemail Notification in the personal options of your Voicemail".

I can't find the setting on my phone and the menu on my voice mail doesn't give me that option?

Help!!  The extra e-mail notification has been annoying me for too long.

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Retired Moderator
Retired Moderator
Posts: 390

Re: text message every time I get a voicemail

Hey @djbug,

 

Welcome to the Rogers Community Forums.

 

I understand some customers may find the feature to be redundant and wish to have it disabled. Regrettably, as @RogersMoin mentioned in the post just above yours, the text message notifications can not be disabled at this time. 

 

Were you able to try the work around provided by @thegregdoyle in his post , #20?

 

RogersCilio

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I've Been Here Awhile
Posts: 2

Re: text message every time I get a voicemail

I looked at the work around by @thegregdoyle however "phone" doesn't show up as an app so that option wasn't available to me.

I turned all notifications options off from my rogers voicemail (call voicemail and go thru menus).  No notifications isn't great but it is much less disturbing then getting multiple notifications.

Thank you,

djbug