So my father got a Huawei GR5 from Rogers a month ago and yesterday when visiting him I noticed that the phone had an AZERTY keyboard on it. I asked him why and he didn't know. I then proceeded to change the country settings in the phone but to my great suprise there is only France and United States as countries in the phone! We can't even select Canada. And if you choose United States, the only keyboard available is the English or French from France (AZERTY) keyboard. Also the Google store seems to default to the France store when you try to download an app (I was downloading WAZE and the only one that popped up had a France flag on it - go figure!)
Now he just wants to get another phone like a nexus 6p to avoid all this mess.
How can we fix this? I've reached out to Huawei through their web site and no answer and also to our Rogers representative at Norcom Telecom. Still waiting for them to get back to us.