Unfortunately there is no information yet on when the S5 will get it. Once Rogers knows, they will update the "OS Upgrade Schedule" thread with the update. You can check every so often and see when it's been update with that information.
Ok will do thanks, and where do I find this (os upgrade schedule)?
Hello, so today I was talking to one of samsung's employee's and they confirmed that the Android 5.0 update is already availiable for update in Canada; we tried updating but it says that 4.4.2 is the latest update... Does anybody now know when the S5 will get updated? From further research, no other canadian carrier has their s5 updated to 5.0..
Unfortunately it's not available yet. The rep confirmed it is BUT it's up to when the carriers release it. The rep did not inform you properly it seems and miscommunicated the information. As you can see on the "OS Upgrade Schedule" thread Rogers has made it says February / March. This means it could possibly come out before the end of February or in March. There is no actual ETA on the date. It come out within this two months.
Also as u said no other Canadian carrier has released the Lollipop update for the S5. This is another indication that the Samsung rep did not inform you with the correct information.