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no french Canada keyboard on Huawei GR5

So my father got a Huawei GR5 from Rogers a month ago and yesterday when visiting him I noticed that the phone had an AZERTY keyboard on it.  I asked him why and he didn't know.  I then proceeded to change the country settings in the phone but to my ...

maxou723 by I Plan to Stick Around
  • 1292 Views
  • 1 replies
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Resolved! LG G4 Marshmallow Update

Any idea when Rogers will roll out the Marshmallow update?     ***Edited Labels***

bill3339 by I'm a Frequent Visitor
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  • 46 replies
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Samsung Galaxy S7 Edge Colors

When will Rogers begin carrying the S7 edge in silver, gold and white? Or will it remain strictly as a black phone on rogers? I see even the Note 7 is getting all 3 colours available, so why not for the S7 Edge?       **Edited Lables**

sawhcale by I'm Here A Lot
  • 2430 Views
  • 3 replies
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Resolved! LG G5 Moisture Problems

I am the owner of an LG G5, I took my phone in because it would no longer charge, the store I took it to sent it away to be repaired.  After a couple of weeks I got a call saying the phone had water/moisture damage and my warranty wouldn't cover the ...

Resolved! Sony Xperia Z5 coming to Rogers

Is there any further information as to whether or not the Z5 will be available to Rogers customers?           ***Edited Labels***                                                                                                                         ...

ephraim1989 by I've Been Here Awhile
  • 4206 Views
  • 6 replies
  • 1 likes

Recycled Samsung SIII i747m from telus

I was recently given a Samsung SIII (S3) (Mini?) i747m which used to be on telus, it's SUPPOSED to be  unlocked.   I stuck my SIM Card in it, and it would not register.   I have done the following.   SIMCARD1 doesnt work (newest) SIMCARD2 doesnt work...

thomask by I Plan to Stick Around
  • 2006 Views
  • 4 replies
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Blue Bar

To solve the issue on the SG S6 Edge or SG S6. With a Blue Bar going up and down. The phone is also frozen to where you can't enter passwords or other screens. If holding down power+volume up+home key does not solve the issue try this: press the home...

New Nexus 5 D820 doesn't work with Rogers SIM

Any ideas? Just arrived from EBay. It has Android 4.4.4 "No Service - Rogers" "Emergency Call"  is on the first screen. And there's a "System Update Available" notice.   We have another Nexus 5 bought from Google that works fine and has been upgraded...

Rogers Name display Android 6.0 / Nexus 5X

There's a new service called "Caller ID by Google" in Android 6.0 which does a phonebook lookup to match the name of who's calling based on the phone number.   This is different from what Rogers name Display does. However, even when I turn off "calle...

stickler by I've Been Around
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Note 5 Issues with Service

I am using a note 5 on 5.1.1 and having issues with calls and texting. I can not send or recieve texts, and calls are being dropped as well as the person on the other end cant hear me. If i restart my phone it works sometimes for a couple of minutes ...

lkuner13 by I've Been Here Awhile
  • 4314 Views
  • 44 replies
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Resolved! Suretap not working on Galaxy S7

Is Suretap working on Galaxy S7 / S7 Edge? I downloaded it on my S7 and it crashes after logging in. Then it just shows loyalty cards but not my credit card.Has anybody been able to use it on their S7?

JC_YYC by I Plan to Stick Around
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  • 15 replies
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Resolved! PLEASE Rogers Enable WiFi Calling on Note 5

The Note 5 is capable of WiFi calling and since the device is VoLTE I cannot register for Rogers One now for WiFi calling on that app. I have bad reception at home and miss calls frequently. Please look into this.       ***Edited Labels***

dieselx by I Plan to Stick Around
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  • 18 replies
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Resolved! Galaxy Note 4 Marshmallow Storage

I've recently update to Marshmallow. I reformatted the SD card to allow for adoptable storage. But now the phone tells me it is running out of storage space. I've trawled the forums for solutions but nothing so far. Help? Advice? My phone is becoming...

Resolved! OS Upgrade page - no Samsung s6 edge PLUS

Hi all - quick note http://communityforums.rogers.com/html/assets/OSUpgrade.html   does not contain an entry for the Samsung s6 edge PLUS   with marshmallow around the corner us edge PLUS users are monitoring this page closely   Thx   ***Edited Label...

dspec by I Plan to Stick Around
  • 5748 Views
  • 22 replies
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Hands-Free/Driving Mode missing on Samsung Note 5

I loved my Samsung Note 3 and I just got my Note 5 last week. One thing I'm missing is my hands-free mode. Upon further investigation, some are calling it "driving mode" and apparently in the US, it's not available for AT&T users. Has this function b...

Tantien by I've Been Here Awhile
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  • 4 replies
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Resolved! Note 5 - Pengate

Lot's of noise now on the issue of putting the pen in backwards and the damage resulting from this. People are saying that this was not possible with the previous Note versions, or at least, there was some form of resistance on all previous models. I...

wpd by I Plan to Stick Around
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  • 38 replies
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Will Rogers be carrying the HTC One A9?

Looks like an absolutely awesome phone.   SD Card slot, Fingerprint scanner, Metal Unibody, AMOLED screen, 3gb ram, 5 inch screen.  Hits all off the specifications that I'm looking for in my next phone.   It even has a 24bit audio engine which is so ...

Levistras by I Plan to Stick Around
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  • 7 replies
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Resolved! Nexus 6p charger dead

hi Everyone   i've got a fairly new Nexus 6p phone and my charger has died.  i can still charge the phone in the car, but i'd like to have the original charger repaired or replaced.   I called Rogers tech support, who referred me to Huwaei, who refer...

jonathan3 by I've Been Here Awhile
  • 3093 Views
  • 7 replies
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Latest OS upgrade for a Moto X 1st Gen (2013)

Does anyone know when the last upgrade was issued? I have the Securit Patch from 2016-04-01, but I seem to recall it being quite recently.     ***Edited Labels***

dannibal by I Plan to Stick Around
  • 2284 Views
  • 6 replies
  • 0 likes