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Galaxy s7. Ipad and Rogers Website

I am able to log into rogers on the website and on the iPad but the password doesn't work with with TV anywhere on my Galaxy s7. Any ideas? ***Added Labels***

Pauldubya by I've Been Here Awhile
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  • 5 replies
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Resolved! Double / Failed Text Messages

Hello I have a Samsung Galaxy S7 Edege and am having the issue with getting failed or double text messages. Had the phone since launch with new sim card. I've tried factory reset as well reset on Rogers side of things. They've opened a ticket but won...

AccordXTC by I'm a Reliable Contributor
  • 32891 Views
  • 118 replies
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Over the air FM radio on Samsung Galaxy Note 4, 5

Will Rogers ever enable FM (over the air, NOT streaming!) radio in Samsung Galaxy Note 4, 5. Sprint got FM enabled on Samsung Galaxy Note 3, 4, 5. AT&T recently got FM enabled on Samsung Galaxy S7. Phones' hardware does support over the air FM radio....

AlexGrey by I'm Here A Lot
  • 12294 Views
  • 13 replies
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Resolved! Suretap not working on Galaxy S7

Is Suretap working on Galaxy S7 / S7 Edge? I downloaded it on my S7 and it crashes after logging in. Then it just shows loyalty cards but not my credit card.Has anybody been able to use it on their S7?

JC_YYC by I Plan to Stick Around
  • 3483 Views
  • 15 replies
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Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm Here A Lot
  • 41222 Views
  • 44 replies
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Resolved! S7 Edge APD3 update bug.

Can someone pass along some info to the Rogers Software team and Samsung? There is a bug in the latest update (APD3). The always on display no longer changes position automatically, which will result in display burn in (image retention) eventually.Th...

GibMcFragger by I'm a Reliable Contributor
  • 3243 Views
  • 34 replies
  • 1 likes

Resolved! Samsung Galaxy S5 marshmallow update

When will a date be added to the OS update page? It went live 2 weeks ago. It has installed on Sprint in the States. ***Edited Labels***

Jmfva by I Plan to Stick Around
  • 8711 Views
  • 60 replies
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Resolved! HTC 10

So it appears Rogers will not offer the new htc One, and the device on-contract will be exclusive to Bell. I have to say, after being disappointed in the G5, this handset looks amazing. It's really a shame Rogers will not be offering the device, and ...

DrewLazz by I Plan to Stick Around
  • 9283 Views
  • 42 replies
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SAMSUNG GALAXY 4 CLIENT AUTHENTICATION CERTIFICATE ERROR

My wife has new tablet on first trip in South America. Worked fine at home in Ontario with home and other Wi-Fi networks. In Miami and Santiago hotel got "client authentication certificate" error. Rogers and Samsung Support chat did not help and she ...

ironside1 by I Plan to Stick Around
  • 3031 Views
  • 4 replies
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Resolved! Download Stock OS

Wondering where i can download the STOCK Rogers file to flash to my wife's S6.. restoring or wipping is not fixing the issue and Rogers recommended to install a fresh copy of the firmware but i can't seem to find it anywhere.. will this trip the knox...

jeneric28 by I Plan to Stick Around
  • 4247 Views
  • 5 replies
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Screen protectors for Galaxy S7

Hi. Anyone knows a good screen protector for the Galaxy S7 [not Edge]? So far the ones I jave seen have the same problem: They do not cover the full screen because at the edge of the screen the screen slightly curves.I tried an iShieldZ model and I'v...

Gisabun by I Plan to Stick Around
  • 3253 Views
  • 17 replies
  • 0 likes

Resolved! Transfer applications from old Galaxy S4 to new Galaxy S7

Hi. I took part in the Rogers Galaxy S7 promotional upgrade. So I do not have my old phone. Is there somewhere [from Google maybe?] where I can find out which applications I had installed. [A while back I had to reset my S4 and after logging into Sam...

Gisabun by I Plan to Stick Around
  • 2872 Views
  • 9 replies
  • 0 likes

Week old Nexus 6p. Still on Jan security patch

I just got my 6p a week ago. I thought I'd get hit with a bunch of updates for the OS. Nothing has come through yet. Is this normal or do you need to be on the Feb patch tobget March and so on?If I look for updates it says I'm all up to dateThanks in...

Thistle by I've Been Here Awhile
  • 1623 Views
  • 3 replies
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OS Upgrades page...what is its purpose.

What's the purpose of the OS Upgrades Page? It shows the current OS revision for phones, then....nothing. There's a couple of columns to show some potentially useful information, if only Rogers kept it up to date. If you're going to have a page like ...

Alph by I Plan to Stick Around
  • 4215 Views
  • 19 replies
  • 1 likes

Resolved! Samsung Galaxy Note 5 Marshmallow

Any idea when this update will be released? Telus and Bell have already announced it. Telus is releasing it on 13th. What about Rogers?

mmostafaei by I Plan to Stick Around
  • 14464 Views
  • 282 replies
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Resolved! pre-order device

When pre-ordering a new device, when you pick it up at the store can the cost of the device simply be added to the accounts bill? ***Edited Labels***

marcolides by I've Been Here Awhile
  • 1563 Views
  • 1 replies
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LG G5 Questions / Reservation Numbers!

Hey guys! So LG Announced the LG G5 a couple weeks back. The G5 features a Snapdragon 820 SoC, a 5.3-inch QHD display, 4GB of RAM, two rear-facing cameras — including a 8-megapixel wide-angle lens — a 2,800mAh battery and USB-C, as well as WiFi, Blue...

Meowmix by I'm a Trusted Advisor
  • 3663 Views
  • 27 replies
  • 1 likes

Resolved! Moto X (XT1058) Android 5.1 wifi /bluetooth wont turn ON

when I toggle the button to turn ON wifi , its turned back OFF immediately, so its impossible to turn Wifi on. Samething happens to bluetooth. Any idea anyone? This is driving me crazy! A phone without wifi, is no phone and its costing me my data pla...

mariaf by I've Been Here Awhile
  • 2440 Views
  • 2 replies
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Resolved! Samsung Galaxy S6 Edge Marshmallow Update?

When will the Rogers variant of the S6 Edge recieve the newest version of android? Telus has announced that their variants will recieve it on March 16th.