Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

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I'm a Trusted Advisor
Posts: 31,998

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Hello @kavkaz

Who knows. That's something they won't say until the phones get it. Until then VOLTE isn't compatible with any non Rogers S7/S7 edge models.
I Plan to Stick Around
Posts: 187

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

its more than that.. call display also don't work. how many other features are blocked.. this is not fair. if i knew i wouldn't have bought $1000 phone from Samsung
I'm a Trusted Advisor
Posts: 31,998

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Hello @kavkaz

That can easily be fixed if you call Rogers tech support. Call display should work on non Rogers branded devices.. I can confirm this as my buddy has the a silver S7 edge he got from the states and all works but the VOLTE. You need to contact Rogers tech support and speak to someone that knows how to add the code. You need to tell them to disable the call display and re add it in the account. Restart your device and then u shall work. Also add the Rogers APN settings for internet and such. Also check the settings as well.
Retired Moderator RogersArthur
Retired Moderator
Posts: 385

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Hi @kavkaz,

 

@Meowmix is correct in regards to the call display working fine on unlocked devices and this is something we can definitely look into for you. If you haven't already called into technical support, I  have sent you a private message to reply to, from our @CommunityHelps. You can click here to access your inbox or click here to learn more about our Private Messaging system.
  

Thanks.

RogersArthur

 

I Plan to Stick Around
Posts: 90

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

@RogersArthur and @Meowmix didn't want to start a new thread for this question but can one of you guys tell me why we are always dead last at getting updates? We're still on the February security patch in April. Just about everyone and their sister got the software update that fixes the screen touch issue and camera bug but us. I'm really curious as to why?
I'm a Trusted Advisor
Posts: 31,998

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Hello @Mrnovanova

I have asked that my self many times. Telus will release their security update in the up coming days. Rogers has not said anything yet about it. Hopefully we get the new update.
I'm a Regular
Posts: 214

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Ok, that seems good.... As an aside, does the iPhone 6s/6s+ have VoLTE support as well? I made calls that looked like they stayed on LTE on my 6s+ a few times but I wasn't 100% sure.

I Plan to Stick Around
Posts: 23

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

how do i know that VoLTE is enabled on my S7E?

Moderator
Moderator
Posts: 1,487

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

 

Hello, @johnx65

 

You can determine if VoLTE is enabled on your phone by the following steps;

 

  1. Tap Phone(dialer) > Keypad tab
  2. Tap More (on the top right corner) > Settings
  3. Tap Use VoLTE when available or Do not use VoLTE

Cheers,

RogersMoin

Highlighted
I Plan to Stick Around
Posts: 23

Re: Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

Thank you. I knew I saw it in one of the menus.