RCS messaging on Samsung S20 Ultra
I have an unlocked Samsung S20 Ultra (not purchased through Rogers) and I can't get RCS messaging to work. Any tips on how to get it to work? And is it even an option with Rogers?
Welcome to the Community and thank you for your post!
I hope you're enjoying the new phone, I've heard great things about the Samsung S20 Ultra. Are you getting an error message during set up? We can't always guarantee functionality for non Rogers devices.
Does anyone in the Community have any insight into this?
I know Rogers does not support VoLTE or Wi-Fi calling on devices NOT PURCHASED directly from Rogers, this may also include RCS, but I am not sure on that.
What you can do is try calling Rogers directly, and have them add your IMEI to their database.
The hardware/software is identical to the ones Rogers sells in their retail stores, the only difference is that the IMEI isn't in their "supported" database, because it wasn't purchased from them.
That should hopefully get VoLTE and Wi-Fi calling working (you may not even have realized that they weren't working).
As for RCS, What errors are you getting while trying to activate it? If it gets stuck on "activating", then you can try force closing the messages app and going back in.
Also, I assume you are aware that it needs to be supported on your device AND THE DEVICE YOU ARE MESSAGING for it to work. If their device or carrier doesn't support RCS, then it will just be sent as a normal SMS.
I believe only Rogers and Freedom support RCS so far, from what I remember. That may have changed however.