Good evening @ChrisWo,
Welcome to the Rogers Community and thank you for posting!
For many reasons you may want to be able to use the Wi-Fi calling feature of your Pixel 3.
You indicated that it "stopped working at some point". Was is functional with this particular device in the past?
I can assure you that the Google Pixel 3 has the following specifications:
To use Wi-Fi Calling, you must have the Wi-Fi Calling feature enabled in your Settings on a compatible Rogers device with an LTE SIM. You must also subscribe to a Rogers postpaid wireless voice and LTE data plan
Find more details about our Wi-Fi Calling Terms & Conditions, here.
If you meet all the criteria, we may need to further troubleshoot. Let us know!
Hi, is anyone having inconsistent connection to WiFi calling on their Pixel 3 (purchased through Rogers)?
WiFi Calling will randomly disconnect and not reconnect unless I reset my phone. It'll stay connected for a period of time, then disconnect for no apparent reason. If I leave one WiFi network and go to another one it rarely reconnects WiFi calling unless the phone is reset. I've tried this on multiple WiFi networks with the same results. When connected it works perfectly fine.
I've factory reset, I've cleared app data, I've reset network settings, I've tried safe mode, I've contacted Rogers (everything good on their end) and had a phone replaced! Nothing seems to remedy the issue.
Anyone else have these issues with their Pixel 3?
I just got my Pixel 3 XL from Google and I appear to be having the same issues. I'll be on Rogers Wifi, then randomly it cuts out and goes to a regular Rogers cellular connection. In my case, it does appear to reconnect to Roger Wifi sometimes.
I relied heavily on the wifi-calling on my iPhone 7 in the same house with the same connection. The problem is it works sometimes so when I call tech support they just say its working and it must be my router. Could it be the Pixel phones just have spotty wifi?
After I updated my phone to Android Pie 9.0, everything worked smoothly for Wifi calling on my Pixel 3 XL. I also recommend using your wifi calling on using the 2.4g router settings instead of the 5g settings. 5g is faster but a weaker signal. I'm finding I get less complaints about the quality of the call on 2.4g connections.
Intermittent WIFi Calling now not working at all (pixel 2xl and 3)
I'm at my wits end with WiFi Calling. I've probably contacted Rogers 10 time, and Google support 3 or 4. I have a Google pixel 2xl, and my wife switched 6 months ago to a pixel 3. WiFi calling has been turned on but never connected without issue. Usually we could force it to connect by restarting our devices or using airplane mode. The last couple weeks it won't connect at all. My wife never had issues connecting with her iphone before. I set up our router from scratch again, wiped my phone and set it up again - everything i can think of. Am i the only one with this issue?