11-07-2016 08:58 AM - last edited on 11-08-2016 04:26 PM by RogersMaude
Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? My Pixel is pretty much useless at home without these features. For a flagship, I am shocked that these features were not offered from the Pixel launch date.
11-07-2016 09:05 AM - last edited on 11-07-2016 07:28 PM by RogersZia
Unfortunately at this moment there is no word on when VOLTE or WiFi Calling will work on the Pixel devices. Stay tuned and any information I get, I'll post back.
11-07-2016 07:41 PM
We currently do not have any information on if/when VoLTE and Wifi Calling will be added to Google Pixel. Once we have more information we'll update the Community! Please stay tuned 🙂
11-07-2016 07:50 PM
Thank you @RogersZia ...I am just thrilled right now to have this matter as its own discussion thread! That will keep me happy for a few more days while I wait patiently.
I'm looking forward to hearing if other community members with Pixels are as anxious for WiFi Calling and VoLTE as I am.
11-07-2016 07:51 PM
11-08-2016 09:52 AM
I just read this article online. I guess it will take a while for VoLTE to come.
11-08-2016 10:00 AM
11-09-2016 01:33 PM
It is sad that VoLTE and Wifi Calling is not supported from Pixel Launch. I just hope that Rogers act quickly to support it. I have used VoLTE on S7E and Note7 and love the voice quality. Pixel seems like step back on voice calls.
11-09-2016 01:44 PM
11-09-2016 01:48 PM
11-09-2016 01:50 PM
11-09-2016 02:15 PM
@fengxia thank you for that link, I had not seen that article.
I had escalated the matter of WiFi Calling and VoLTE not being available at launch to Roger's management. I spoke to no fewer than 3 Rogers employees. Not a single one said anything about waiting on an update from Google. All 3 of them said "Rogers has not decided yet whether to enable this feature". So, I am skeptical that it has anything to do with Google, although I do plan to create a support ticket with Google and ask (and provide them with the URL you posted).
11-09-2016 02:21 PM - edited 11-09-2016 02:23 PM
11-09-2016 02:22 PM - edited 11-09-2016 02:23 PM
I guess you have better answer than I got from Rogers. Call center agents were useless, didn't even know anything about VoLTE to begin.
This is FB message I got;
My apologies about no one getting back to you. VoLTE is available for the Pixel but it is not yet supported by Rogers, I don't have an eta as to when it will be. Once we have more info we will share it. - Mahmood
This reply was after about a week of no response. Previously the FB chat agent told me they'll check on it and get back to me. It would be good if Rogers can provide a clear reason of not supporting VoLTE or plans around it.
11-09-2016 02:25 PM
11-09-2016 02:32 PM
Here is the response from Google. So confirmed, as @Meowmix replied, the ball is in Rogers' court.
Note the zero signal in the screen capture. Ugh.
11-09-2016 02:34 PM
11-14-2016 12:18 PM
yeah i got the phone the day it was released, with every employee saying that it had wifi calling.
not until i get home and try to find it and having call in to tech support.
then finally someone says it doesnt have it and wont for a long time. It took them years to get wifi calling on android.
i had to return the phone and get the samsung s7 kinda wished i got the moto z looks like a sick phone.
11-15-2016 04:56 PM
12-30-2016 09:14 AM
12-31-2016 07:28 PM